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Sr. Project/Product Manager

Company: Computer Enterprises, Inc.
Location: Philadelphia
Posted on: August 17, 2019

Job Description:

Sr. ProjectProduct Manager Philadelphia, PA 19103 The ProjectProduct Manager develops and maintains the vision of their assigned application and is ultimately responsible for building capabilities from idea, concept to implementation that delivers a measurable ROI. They will rationalize and prioritize requests, collaborate with the technology group to determine the appropriate platform to build capabilities and then team up with the associated development teams(s) through the lifecycle from defining requirements to the acceptance of deliverables. The ProjectProduct Manager will work closely with business stakeholders (sales channel) and other teams (Data, Reporting, Sales Comp, Deployment and Support) to ensure the end-to-end success of projects once deployed. They will also serve as the SME on tools to provide some assistance to the support team when responding to questions and resolving issues in production. Description Be a subject matter expert by obtaining a comprehensive understanding of owned application(s) and features ndash including UI, data and business logic. Establish and apply evaluation criteria used to vet and prioritize all business requests that is rooted in providing a measurable return on investment. Collaborate with business stakeholders to maintain a backlog of feature requests and maintain a product roadmap for the next 12+ months. Partner with technology group to design technical solutions to stakeholder needs ndash assess feasibility to build and enhance tools to satisfy business requirement across all available platforms (within one or many). Support building proofs of concepts (POCs) and participate in the evaluation of alternate technical platforms as needed. Maintain a thorough awareness of the use cases, data and processes for owned applications and how users interact with it (user experience). Utilize multiple feedback mechanisms to understand user behavior including incidents, field studies and analytics. Attend all Agile ceremonies (grooming, planning, daily stand-ups, retrospectives, etc.) and be readily available to development team and business stakeholders through the SDLC. Prioritize the backlog and ensure there are groomed stories to keep the development team fully utilized for the next 2 sprints (one months). Collaborate with developers and testers to ensure that requirements and acceptance criteria is fully understood and adequately tested (UAT). Ensure that stakeholder (sales channel) approve all user stories completed by the development team before being deployed. Support the logistics associated with the deployment of tools and enhancements. Review project documentation, user guides, training and communication associated with all software releases. Define and document operational processes required for new and enhanced capabilities. Document tool features and FAQs for reference by teams and channels. Assist the teams to address and resolve issues found in production with assigned tools features. Provide weekly status reports summarizing accomplishments, challenges issues and future work plans. Qualifications BABS or Associate degree in Business or related studies. Project Management. Minimum 1 years as a product owner of a tool application built with Salesforce (Lightning UI). Minimum 4 years as a product owner of a custom home grown web-based application used by employee for a complex process flow (ideally related to order entry). Minimum of 4 years of experience with implementation and customization of software platforms (e.g. CMS, CRM, etc.). Minimum 4 years working with an Agile development team to define requirements (create user stories) and accept deliverables. Proficiency in documenting use cases, BRDs, web application requirements and product roadmaps. Technical understanding of web application integration. Ability to design data models (ERD) and analyze large datasets through queries. Advanced proficiency with use of Microsoft Office applications including, Word, Excel and Visio and other tools used to document and track business requirements. Passion for continuous process improvement. Driven by goals and pursuit of professional development. Ability to rapidly re-prioritize and handle shifting priorities while demonstrating a high degree of professionalism and adaptability. Strong communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders. Ability to effectively deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations. Creative and abstract thinking skills to envision and design innovative solutions to business opportunities and challenges. Desirable Skills Salesforce Admin certification. Experience with building employee tools for sales agents ndash CRM, coaching, activity tracking, etc. Experience in cable andor telecommunications. Experience using Rally.

Keywords: Computer Enterprises, Inc., Philadelphia , Sr. Project/Product Manager, IT / Software / Systems , Philadelphia, Pennsylvania

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