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Service Desk Developer

Company: Cobham
Location: Lansdale
Posted on: July 13, 2018

Job Description:

Service Desk Developer Lansdale-PA-US We are seeking a highly experienced and skilled Ivanti/LANDESK Service Desk Developer/Administrator.-- The successful candidate will use their experience to proactively recommend improvements, implement enhancement requests and ensure all modifications to the system are tested appropriately. Key Skills & Competencies Ivanti/LANDESK Service Desk product suite Process Designer for all modules (Incident, Problem, Change, Service Catalog)User ManagementConsole AdministrationWeb Desk AdministrationQuery DesignerConnection Manager and Data ImportsObject DesignerWindows ManagerAdvanced Design and Calculations (Boo Programming) --------- LANDESK Certification desirable (LANDESK Service Desk Certified Engineer, LANDESK Service Desk Process Designer) --------- Documentation writing --------- Solid system testing practices --------- Xtraction Reports --------- Excellent written and verbal communication skills --------- HTML and Web Design experience is a plus Principal Duties/Activities Regular system development and maintenance, including: Data Imports (sources, schedules, filtering)Data Connections (creating mappings where required, etc.)Maintaining system calculationsAmending Process Designs as per request of process ownersWindow Design changesBuilding/Amending Service Catalogue itemsUse of Test to Live release toolsCreating/Maintaining QueriesBug fixing and defect managementDashboard DesignHTML CodingDevelopment of Xtraction ReportsLiaise with LANDESK Technical Support on the resolution of cases loggedAssist internal IT resources with day-to-day supportUpskill internal LANDESK Administrator resources and create associated documentation Technical Knowledge and Awareness --------- LANDESK Service Desk, LANDESK Process Design, LANDESK Endpoint Manager, LANDESK Asset Manager, Microsoft SQL, Xtraction Security: All applicants must be a U.S Citizen or U.S Person as defined by ITAR (a lawful permanent resident or someone who is a protected individual as defined by 8 U.S.C.1324b(a)(3)). In order to be eligible for positions requiring a Security Clearance, you must be a US Citizen. About Us: Cobham is one of the world's leading companies engaged in the development, delivery and support of leading-edge aerospace and defense systems in the air, on land and at sea. Our clients and partners trust Cobham to deliver the mission-critical technology they need, and we trust our employees to draw on their ingenuity and passion to deliver those solutions. This leads to an empowering culture for our people. Our Leadership team is open, sharing plans for the next five years, driving retention by offering demanding, exciting work, and providing full guidance and mentoring. Cobham is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of Cobham to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. Cobham will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants. --Cobham DJ.Category: Technology, Keywords: Help Desk Specialist

Keywords: Cobham, Philadelphia, Service Desk Developer, IT / Software / Systems, Lansdale, Pennsylvania

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