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Customer Service Representative (Mobile Experience)

Company: Contemporary Staffing Solutions
Location: Plymouth Meeting
Posted on: February 15, 2018

Job Description:

Job DescriptionSeeking experienced Telesales Customer Service Reps for a mobile service client in Blue Bell, PA!Telesales Customer Service Rep Responsibilities

  • Respond to a high volume of customer contacts and account team requests
  • Provide clients with relevant, accurate information on products and services
  • Research and resolve basic product, service and support issues
  • Thoroughly document all inquiries providing applicable communication related to transaction type
  • Maintain a customer focus by listening actively and maintaining composure
  • Adhere to schedules and manage time effectively to achieve department performance goals
  • Provide on-call coverage on a rotating basisTelesales Customer Service Rep Qualifications
    • Minimum - High School Diploma / Desired - AA Degree in Business or related field
    • 5 plus years of experience in customer service and/or tele-sales call center taking inbound or placing outbound calls to customers. Proficient in mobile wireless and or telecommunications industry.
    • Advanced knowledge in Microsoft Office applications
    • Strong problem solving skills and attention detailCompany DescriptionSince 1994, Contemporary staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Mortgage, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Graduates & Students.As an independent company, CSSvSource has been offering Managed Service Programs as a preferred supplier and/or vendor neutral (MSP) with an option as a Vendor Management System (VMS). We deliver best in class risk mitigation, requisition management & data visibility covering all contingent and SOW workers.People & Opportunity Meet at CSS! Check out our Internal Team – we work hard & play hard!

      Keywords: Contemporary Staffing Solutions, Philadelphia, Customer Service Representative (Mobile Experience), IT / Software / Systems, Plymouth Meeting, Pennsylvania

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