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Senior System Administrator

Company: ePharmaSolutions
Location: Plymouth Meeting
Posted on: January 9, 2018

Job Description:

For over 10 years ePharmaSolutions has been focused on a single mission: to provide solutions that streamline and accelerate the entire clinical trial process so new - and often lifesaving - drugs can be made available to the world. ePharmaSolutions enables sponsors, CRO's and investigator sites the ability to work better... together. With an impressive client portfolio, ePharmaSolutions continues to collaborate with Life Sciences companies of all sizes including the top 20 pharmaceutical companies in the world. Position Summary: We are looking to hire a Senior System Administrator to join our team of IT professionals. Our Senior System Administrator will provide technical support to all Company systems thru familiarity with standard IT concepts, practices, and procedures. Essential Duties/Responsibilities:

  • Install, maintain and manage systems including server and network hardware, operating systems and applications which include Microsoft Exchange/Office 365, System Center, VMware, and others.
  • Ensure successful operations by following company policies and procedures to ensure Service Level Agreement goals are met or exceeded.
  • Monitor the IT ticketing system queues and handle unassigned tickets in assigned area of responsibility or as assigned by management.
  • Assist in evaluation, selection, and implementation process for software, hardware, and/or consultants for specific projects when applicable.
  • Interact and assist with managing vendors and partners.
  • Monitor and administers systems, keeping system information up-to-date and appropriate logs of activities (i.e. errors, backups, maintenance, etc.).
  • Participate in security related initiatives as directed including backups testing and Disaster Recovery planning and testing. Education Requirements:
    • Bachelor's degree in Information Technology or equivalent combination of education and experience. Qualifications/Experience:
      • Minimum of 5 years experience in a technical position with increasing responsibility.
      • Significant experience with Windows Server, Active Directory, Microsoft Exchange/Office 365, Microsoft Office, Microsoft Internet Information Server, Microsoft SQL Server.
      • Experience with Linux and Cisco IOS is a plus.
      • Functional knowledge of the TCP/IP protocol suite including IP, TCP, UDP, DNS, DHCP, WINS, HTTP, SMTP, ARP, SNMP, switching and routing, diagnostic use of Wireshark, 802.1x authentication, wireless protocols.
      • Must be able to work under pressure in a fast paced environment.
      • Must have ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or documents.
      • Must be able to effectively communicate procedures to co-workers and non-technical individuals.
      • Experience operating in a regulated environment is preferred. We encourage you to visit us at to learn more about our entire organization and WIRB-Copernicus Group's mission of improving the quality of human health. We are an Equal Opportunity Employer. Minorities, females, veterans, and individuals with disabilities are encouraged to apply.

        Keywords: ePharmaSolutions, Philadelphia, Senior System Administrator, IT / Software / Systems, Plymouth Meeting, Pennsylvania

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