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Mobile Experience Manager

Company: TE Connectivity
Location: Berwyn
Posted on: December 6, 2017

Job Description:

Function:--


COMMUNICATIONS - E - BUSINESS








Requisition ID:--


2133








Location:--


Berwyn, PA, US, 19312








Alternative Locations:--


Harrisburg








Education Experience:--















    Employment Experience:--















      Travel:--


      Less than 10%








      Company Information

      TE Connectivity (NYSE: TEL) is a $12 billion global technology leader. Our connectivity and sensor solutions are essential in today's increasingly connected world. We collaborate with engineers to transform their concepts into creations - redefining what's possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 72,000 people, including over 7,000 engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS - www.TE.com.


      Job Overview

      The TE Digital Team helps create opportunities to reach new customers and expand market share at scale. Our digital presence contributes to extraordinary customer experiences that differentiate TE and create competitive advantage. As part of TE---s global marketing organization, the Digital Team is driving an online evolution --- join us and help us shape this transformation as Mobile Experience Manager.

      This Digital Product Managementposition is responsible for supporting TE Connectivity---s digital roadmap. Digital Experience Manager---s responsibilities include working collaboratively with stakeholders globally to identify and document the scope, requirements, and solution proposals for planned digital development efforts. This position will require end-to-end management of projects, including requirements definition, prioritization, and overall customer experience. The Digital Experience Manager will be the subject matter expert for a desktop and mobile experience serving diverse customers globally, including focus in North America and China.

      Primary Responsibilities:




      • Leverage expert-level knowledge of desktop and mobile customer needs to strategically evolve our user experience and functionality.
      • Define mobile strategy and product roadmap for TE---s global mobile experience that delivers on an omni-channel customer experience.
      • Serve as the subject matter expert on mobile experience, providing analysis of existing functionality, benchmarking competitors, and providing insights to best practices.
      • Recommend and manage the product roadmap for mobile, providing insight into how mobile experiences can be used to achieve business objectives.
      • Review, recommend, and monitor KPI---s related to the opportunity and success of mobile experience in achieving business objectives.
      • Create documentation including requirements, user stories, acceptance criteria, and process flows for functionality development.
      • Collaborate with stakeholders and development teams to plan implementation of functionality using an Agile approach.


        Responsibilities & Qualifications

        Competencies & Experience Required/Desired:




        • 3+ years plus experience desktop and mobile user experience development.
        • Experience developing digital experiences for global users, including China and North America.
        • Familiarity with delivering B2B, commerce, and service based mobile experiences.
        • Demonstrated experience in working in an Agile environment defining scope, writing requirements and website testing. Jira experience is a plus.
        • Experience conducting product discovery testing including a/b testing, and prototype testing to rapidly iterate and incrementally improve product offerings
        • Proficiency with proximity-based technology driving interactive experiences.
        • Strong work ethic ---someone who doesn't need a lot of direction to do amazing things.
        • Ability to thrive in fast-paced environments
        • Demonstrated ability and desire to work effectively under tight deadlines and successfully handle multiple projects simultaneously.
        • Expert individual contributor with an ability to collaborate with teams across businesses, functions and geographies.
        • Holds self and others accountable, while acting as a team player.
        • Ability to influence members of global business units and various enterprise functions (IT, legal, etc.) without direct authority.
        • Ability to simplify and effectively communicate complex concepts.
        • High degree of personal integrity.
        • Culturally sensitive & empathetic.


          Educational Required/Desired:






          • BA/BS degree in Marketing or Internet Technology or related field, or the equivalent combination of education and experience


            TEGTA16

            Competencies


            • Values: Integrity, Accountability,Teamwork, Innovation









              Nearest Major Market: Philadelphia

              Keywords: TE Connectivity, Philadelphia, Mobile Experience Manager, IT / Software / Systems, Berwyn, Pennsylvania

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