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Entry Level - Information Technology Specialist

Company: Zoom Drain
Location: Norristown
Posted on: December 4, 2017

Job Description:

We are looking for a qualified IT Specialist that will install and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Specialist must have a thorough knowledge of computer software and hardware and a variety of internet applications, mobile systems, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. We also need someone who has the knowledge to perform periodic website and social media updates.

* Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
* Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
* Install and configure appropriate software and functions according to specifications
* Develop and maintain local networks in ways that optimize performance
* Ensure security and privacy of networks and computer systems
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Organize and schedule upgrades and maintenance without deterring others from completing their work
* Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
* Maintain records/logs of repairs and fixes and maintenance schedule
* Identify computer or network equipment shortages and place orders
* Manage Mobile Phones and Tablets
* Social media and website updates


* Excellent diagnostic and problem solving skills
* Excellent communication ability
* Outstanding organizational and time-management skills
* In depth understanding of diverse computer systems and networks
* Good knowledge of internet security and data privacy principles


Our people mean everything to us and we only recruit the best.

We offer superior benefits that are unmatched in our industry, including:

* Bonus Opportunities
* Career Advancement
* Medical Benefits
* Paid Sick Days
* Paid Holidays
* Retirement Plan
* Life Insurance
* Short and Long Term Disability Insurance
* Company Gatherings
* Company Mobile Phone & Tablet
* Company Supplied Uniforms
* Recognition & Rewards
* Positive Team Atmosphere

Keywords: Zoom Drain, Philadelphia, Entry Level - Information Technology Specialist, IT / Software / Systems, Norristown, Pennsylvania

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