Software Development Engineer in Test

Company: Akamai Technologies
Location: Elkins Park
Posted on: December 3, 2025

Job Description:

Our team focuses on automating and ensuring the quality of workflows for multiple business domains. The teams contributions have direct, first-order impact on Akamais growth, enabling both scalability and cost-effectiveness. Partner with the best Youll be responsible for designing and executing both manual and automated tests, supporting the quality lifecycle across critical applications that manage customer case workflows via chat, email, and ticketing tools. The role requires close collaboration with business analysts, developers, and product managers, and offers opportunities to expand subject matter expertise across domains. As a Software Development Engineer in Test, you will be responsible for: • Performing manual and automated functional, integration, and regression testing for enterprise apps such as Salesforce and ServiceNow • Designing and maintain test cases, test scripts, and automation frameworks (Java Selenium preferred). • Executing API testing using Postman and performance testing using JMeter for select modules. • Participating in test planning, effort estimation, and define quality strategy for new and ongoing initiatives. • Logging, manage, and track defects using JIRA and communicate timely updates to all stakeholders. • Ensuring accurate documentation of test results, best practices, and knowledge sharing across QA teams. • Contributing to quality improvements and help develop a culture of accountability, automation, and innovation. Do what you love To be successful in this role you will: • Have QA experience in enterprise applications or CRM-based solutions, a Bachelors degree or its equivalent experience • Possess hands-on testing of Salesforce or similar CRM systemsespecially customer support case flows. • Have experience with scripting and test automation skills using Java, Selenium, or similar frameworks. • Possess knowledge of API tools (Postman), performance testing tools (JMeter), and security Testing (Owasp ZAP) • Be able to debug, troubleshoot, and provide clear and concise bug/issue descriptions. • Have excellent communication and collaboration skills with both technical and non-technical stakeholders. FlexBase, Akamais Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: • Your health • Your finances • Your family • Your time at work • Your time pursuing other endeavors

Keywords: Akamai Technologies, Philadelphia , Software Development Engineer in Test, IT / Software / Systems , Elkins Park, Pennsylvania