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Field Service Engineer I

Company: Honeywell
Location: Fort Washington
Posted on: February 10, 2024

Job Description:

Join a team recognized for leadership, innovation and diversityAs a Field Service Engineer here at Honeywell, you will
support the development of on-site installation, servicing, and repair
processes of complex equipment and systems. You will work on Material Handling
equipment such as Conveyors, Palletizers, and Robots, as well as assist with servicing/programming
Allen Bradley PLCs using Rockwell Software. You will provide technical
presentations to an audience of customers, other industry peers, and
competitors. You will promote revision and correction of work instructions and
customer-facing training guides used by field installation specialists. You
will drive continuous improvement initiatives in the processes related to field
services and product development. You will act as an escalation point for Field
Service Specialists, Service Engineers, and other stakeholders. You will report
directly to our Field Service Manager and you'll work remotely with 100% travel
throughout the NE states from ME down to VA and PA, and occasionally nationwide.
In this role, you will play a crucial role in supporting the
development and maintenance of complex equipment and systems, ensuring
efficient and effective installation and repair processes. Your technical
expertise, customer service skills, and ability to drive continuous improvement
will contribute to customer satisfaction and the overall success of the
organization. Key Responsibilities

  • Validate customer request
  • Educate customer and field technicians
  • Write documentation used by field technicians
  • Ensure Right and Fast Delivery
  • Regional
    Travel up to 100%You Must Have -
    • High School Diploma or equivalent
    • 2+ years of Manufacturing Technical Installations or
      engineering (electrical or mechanical devices) experience
    • Valid Driver's LicenseWe Value -
      • Previous industry experience
      • Previous technical/installation experience
      • Previous customer service experience
      • Good written and oral communication skills
      • Advanced Degree
      • Good presentation skillsAdditional Information
        • JOB ID: req434271
        • Category: Customer Experience
        • Location: 512 Virginia Dr,Fort Washington,Pennsylvania,,United States
        • Nonexempt
        • Must be a US Citizen due to contractual requirements.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Philadelphia , Field Service Engineer I, IT / Software / Systems , Fort Washington, Pennsylvania

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