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Sr. Associate, Salesforce FiServ Developer

Company: KPMG
Location: Philadelphia
Posted on: January 16, 2022

Job Description:

Historically, the travel requirement for this position has ranged from 80-100%. The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities, and guidance from a number of infectious disease experts. For now, all KPMG business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. At some point in the future and with the safety of people as the critical factor, the travel requirement will likely increase, possibly to previous levels, but KPMG is committed to balancing client requirements with new delivery capabilities.The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Sr. Associate in Customer & Operations for our Consulting practice.Responsibilities:Support client engagements which include Customer Relationship Management (CRM) by developing customer facing products and services within the platformServe as a resource and key team member in client projects and support progress against project milestones to help ensure timely execution of project deliverablesSupervise staff level engagement teams in the fieldReview the work product of associates and provide direction and training as necessaryProvide input into engagement decisions including work plan and timeline, project management, resource allocation and career development of staff membersAnalyze and interpret a mix of qualitative and quantitative data and provide recommendationsQualifications:Minimum three years of recent experience in providing end-to-end customer insight and analytics, data modeling, market research, voice of customer and/or digital marketing strategiesBachelor's degree in business, marketing, economics, math, statistics or a related field from an accredited college/university, Advanced degree or MBA preferredExperience with customer experience management and process improvement for marketing, sales and go to market strategy, customer profitability analysis, customer strategy business transformation, customer retention and cross sell design and program implementation, customer engagement roadmap development and cross channel campaign management alignmentDemonstrated ability analyzing critical business requirements, identifying deficiencies and potential opportunities and developing innovative methodologies for enhancing competitiveness, revenue and customer service offeringsPreferred experience in financial services industry including banking, capital markets, or insurance, experience with solution development on the platform, including Financial Services Cloud, Sales and Service Clouds, Experience Cloud and Salesforce Admin and Salesforce Platform Developer certifications Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary Range: Low: $55100 - High: $120400 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Keywords: KPMG, Philadelphia , Sr. Associate, Salesforce FiServ Developer, IT / Software / Systems , Philadelphia, Pennsylvania

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