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IT Project Manager - Licenses & Inspections

Company: City of Philadelphia
Location: Mantua
Posted on: January 16, 2022

Job Description:

Who We Are

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs.

Opportunities in Tech - Don't wait for the future, shape it.

Benefits - We Care About Your Wellbeing.

The Office of Innovation & Technology (OIT) is the central IT department for the City of Philadelphia led by the Chief Information Officer. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia, headed by the Chief Information Officer (CIO).

OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents and visitors. In addition, OIT provides leadership and expertise on the design, integration, and management of data across city government.


The Information Technology group at the Department of Licenses and Inspections (L+I IT) is responsible for supporting and maintaining systems and applications used by employees. The Project Manager position will be assigned to the L+I IT group and will support the eCLIPSE and Electronic Plans initiatives and related projects. The Project Manager will report directly to the Information Technology Program Manager of Licenses & Inspections.

Job Description

The L+I Project Manager is responsible for leading technology projects and operations enhancements in the Department of Licenses and Inspections, with a focus on business process improvement. This includes but is not limited to the Department's new land management system, queuing application, inquiry resolution application, web projects, mobile applications and supporting functionality. The person in this position will work closely with L&I subject matter experts and the Office of Innovation and Technology conducting all the activities related to successfully gathering project requirements and participating in the discovery, requirements, design, development, deployment and operations phases of technology projects within the Department of Licenses & Inspections

Essential Functions
Conduct business observations and facilitate focus group sessions, vision exercises, and design review sessions.
Identify, document, and clearly diagram all requirements.
Detailed requirements development.
Develop business process and work flow diagrams.
Manage stakeholder relationships and foster continuous communication.
Assistance with project scoping and planning.
Development of Use Cases.
Development of Test Cases for user testing.
Conduct competitive research on an as needed basis.
Work closely with the project team on system development and design on an on-going basis.
Conduct and prepare Knowledge Transfer sessions and periodic reviews as needed.
Build an organized library of all business analysis documentation.
Accountable for gathering stakeholder sign off on all required documentation.
Other duties as assigned.

Competencies, Knowledge, Skills, And Abilities
Identify key internal and external stakeholders of projects.
Conduct white boarding/ brainstorming sessions with stakeholders.
Adhere to all required activities needed in each phase of the project including Discovery, Requirements, Design, Development, Deployment and Operations.
Understand and follow steps of various SDLC methodologies.
Conduct gap analysis.
Work with User Experience design and application developer in the development of presentation tier components.
Facilitate meetings of managers and users at various levels in the organization.
Work with cross-functional/cross departmental teams.
Meet deadlines in an environment of changing priorities.
Learn fast in a dynamic environment
Maintain enthusiasm and dedication
Possess knowledge of:
o Business analysis techniques and tools.
Designing alternative business process work flow.
Effective ways to collect feedback and comments.
Agile software development methodology.
Joint Application Development(JAD) approach to collect requirements

Project management principles

Bachelor's Degree from an accredited college or university with major course work in computer science, information science, management information systems or any equivalent combination of experience & training deemed acceptable.
Graduate degree in related discipline a plus.
Strong analytical background.
Experience with agile development methodology a plus.
Experience working on similar projects for a minimum of three years.
Experience with Microsoft Excel, Project, Power Point and Visio.
3 to 6 years of work experience as a Project Manager

Additional Information

Salary: $75,000 - $85,000

Did you know?
We are a Public Service Loan Forgiveness Program qualified employer
25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available.

The Successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr For more information, go to: Human Relations Website:

Keywords: City of Philadelphia, Philadelphia , IT Project Manager - Licenses & Inspections, IT / Software / Systems , Mantua, Pennsylvania

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