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Director, Information Systems

Company: Pyramid Healthcare, Inc.
Location: King Of Prussia
Posted on: February 25, 2021

Job Description:

Under the direction of the Chief Information Officer, the Director of EMR Systems will provide application support and governance regarding our Electronic Medical Record (EMR) systems. The Director of EMR Systems provides expertise and experience in maintenance, planning, training, implementation, communication, evaluation of new functionality and on-going process improvements related to Pyramid Healthcare's Electronic Medical Record Systems.The Director, EMR Systems will lead a team to coordinate all aspects of planning, development, design, training, communication and ongoing implementation of the EMR systems (including ongoing changes, updates, and/or acquisitions and integrations). Strong communication and problem solving skills are required, including the ability to work with end users, outside vendors and management of all departments while providing excellent customer service.Essential Duties And Responsibilities* Maintenance, planning, training, implementation, communication, evaluation of new features and on-going process improvements in the EMR systems. * Work with end users and management of all departments to provide initial and ongoing training to staff on usage and utilization of the EMR systems to ensure compliance with regulatory changes.* Oversee communications and document libraries housed on corporate related systems, networks and intranet as they relate to EMR systems.* Direct and maintain logs of all changes that occur within the EMR systems to ensure all changes are logged, minimize any adverse results of implementing changes, and allow for rollback of changes if necessary* Work with Corporate Compliance to ensure controls adhere to various organizations and standards Pyramid is governed by.* Coordinate communications among departments in relation to the EMR systems.* Acts as an internal project manager for all EMR systems during onboarding of new organizations, programs, or services as well as system upgrades, updates, and/or acquisitions/integrations to ensure system functionality and desired outcomes* Maintain close oversight to system performance and report any identified threats or gaps to senior leadership teams. * Proactively identify problems/issues concerning data accuracy and integrity to mitigate risk.* Translate business requirements into specifications that will be used to implement change and process improvement.* Ensure any rate changes being made by EMR Systems team are in accordance with the organization's policy and procedure for such. Provide rapid communications if necessary based on the scope of the change during change management reviews.* Lead the EMR Systems staff to provide oversight and guidance as it relates to their job duties.* Select and review team members in accordance with HR policy and procedures.* Oversee internal ticketing system to ensure end users are provided with excellent customer service and needs are met.* Proactively seek ways to automate systems and improve efficiencies related to the EMR systems.* Work closely with CIO to evaluate emerging technologies to support organization's future growth and strategy as related to EMR systems.* Other duties as assigned.ExperienceRequirements* 10+ years of experience in the IT field.* Previous experience managing Electronic Medical Systems in large organizations. * Significant prior experience managing and motivating people and vendors. * Experience in analysis, implementation and evaluation of IT Systems and specifications. * Previous experience in developing and managing a significant Information Technology systems budget.* 3+ years CareLogic specific experience and supporting application systems preferred. Job Knowledge, Skills, and AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Broad knowledge of diverse aspects of IT systems. * Excellent oral and written communication and interpersonal skills* Sound clinical judgment and excellent clinical skills * Ability to problem solve by gathering and analyzing information* Ability to handle a crisis situation and react appropriately* A working knowledge of federal and state standards as well as regulating body standards.

Keywords: Pyramid Healthcare, Inc., Philadelphia , Director, Information Systems, IT / Software / Systems , King Of Prussia, Pennsylvania

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