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Mobility Analyst Telecom Expense Management

Company: Independent Software Inc.
Location: Horsham
Posted on: March 28, 2020

Job Description:

Mobility Analyst - Telecom Expense Management Location Horsham, PA Duration 6+ months Position Summary The Mobility Analyst is responsible for ongoing support of the telecom expense management solution. Support of end user Mobile Devices and hands-on support of all executive mobility issues. Responsibilities to include Advanced skills with telecom expense management and mobile device technologies, toolsets, and methodologies. Provide high-quality technical support to effectively diagnose and resolve support incidents reported by our executive members. Advanced Skills in device support for IOS, Android, Handhelds Act as primary liaison between BBU and third-party mobility vendor. Address issues with data feeds, user portals, incident escalation, equipment lifecycle coordination, and carrier coordination, TEM, etc. MAAS360, Intune, Apple iOS and Google Android devices, (Zebra or Honeywell) handheld devices, Configuration profiles, Compliance Policies, Application Management Strong task and time management skills, excellent oral and written communication skills, strong technical writingdocumentation skills, and strong technical expertise on all aspects of Mobile devices. Manage a timeline of deliverables, including measurements of success real-time analysis of the impact being provided Qualifications Education Bachelor's degree in a work-related fielddiscipline from an accredited college or university. 5+years of progressive responsibility and directly related work experience. High proficiency with Excel (table joins, vlookup, pivot tables, etc.) and PowerPoint Certification MaaS360, Microsoft Intune or other MDM packages, Android Certified, Apple Certified, ITIL a plus

Keywords: Independent Software Inc., Philadelphia , Mobility Analyst Telecom Expense Management, IT / Software / Systems , Horsham, Pennsylvania

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