Showroom Geek (Retail Associate)

Company: RevZilla
Location: Phoenixville
Posted on: March 27, 2020

Job Description:

Showroom Geek (Retail Associate)

At RevZilla, we're changing the way motorcycle riders shop by providing an unparalleled level of knowledge and service. Founded by a core team of riders whose sole goal was bringing the best possible shopping experience to any enthusiast who visits us, we truly geek out on all things moto and the riders who share our passion. Creating memorable experiences for our customers starts with a team of passionate motorcycle enthusiasts who share the love of the thrill of the ride, this means you also ride, have a varied riding portfolio and will want to share your stories from the road, the track, or the dirt with our customers.

A greeting upon arrival is just the beginning of a relationship where you will guide new and seasoned riders alike through the process of purchasing the most premium gear and apparel for taking long distance road trips, experiencing their first mountain twisties, or setting personal records at an upcoming track day. Because we see customers of varying degrees of riding experience every single day, you will explain the same principles over and over, day in and day out. If you are patient, love to ride, and want to change the lives of riders of all riding styles, you could be our next Showroom Geek.

As a Showroom Geek, You Will:

• Ensure the RevZilla brand is maintained through exceptional service and continued focus on improvement of the in-store customer experience.
  
• Challenge you to provide sales support to customers by inquiring, listening and recommending merchandise based on the customer s needs
  
• Maintain an expert level of knowledge on RevZilla s product offerings by consistently seeking out training and sharing new trends and product knowledge with customers
  
• Assist in product training for other staff members of TeamZilla as needed
  
• Improve the operational efficiency of RevZilla s retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer
  
• Be responsible for operational and/or marketing related activities relating to the RevZilla Boutique or website as defined by management on an ongoing or as-needed basis
  
• Successfully maintain store cleanliness, seasonal and fill-in merchandising, and displays
  Job Requirements:
  
  • A commitment to RevZilla s Core Values
    
  • Consistent engagement in a team atmosphere
    
  • Experience with face-to-face retail preferred
    
  • Expert in maintaining approachability through an engaging personality
    
  • Mastery of RevZilla customer service principles and practices
    
  • Polished verbal and written communication skills
    
  • Comfort with various computer programs including proprietary systems
    
  • Demonstrated problem solving, time management, and analytical skills
    
  • Established communication, interpersonal, and listening skills
    
  • Demonstrated attention to minute details
    
  • Ability to interact and work in a fast-paced, team driven environment
    
  • Time management skills and the ability to organize and manage multiple priorities
    
  • Ability to work a schedule outside of normal business hours
    RevZilla was founded in 2007 by a core team of riders whose sole goal was bringing the best possible shopping experience to any enthusiast who visits us, in-store or online.
    
    At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent, we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
    
    For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
    
    You can find compliments from past customers (as well as some complaints!) by reading reviews of RevZilla at ResellerRatings.com. We cherish any and all customer feedback; if there is something we can do better, we want to know!
    
    We hope that you enjoy shopping with us now and in the future.
    
    Apply Online Below

Keywords: RevZilla, Philadelphia , Showroom Geek (Retail Associate), IT / Software / Systems , Phoenixville, Pennsylvania