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Senior Information Technology Business Analyst

Company: Berwind Corporation
Location: Philadelphia
Posted on: January 17, 2020

Job Description:

Company Background: Berwind is a family-owned investment management company. With its roots dating to 1886, Berwind has evolved from its beginning as a coal mining company, to a diversified portfolio of highly successful manufacturing and service companies, which are leaders in their market niche. Representing several billion dollars in enterprise value, these companies serve a number of industries including pharmaceutical, specialty chemical, medical technology, automotive, commercial and emergency vehicle, pet food, life sciences, energy, general industrial, and natural resources. The Philadelphia corporate office consists of professional experts that provide the group of companies with legal, finance/accounting, taxation, audit, risk management, corporate development and HR support. Position Summary: The Senior Business Analyst will be responsible for implementation, maintenance and support of Berwind business applications for multiple business functions including but not limited to: Legal, Accounting, Treasury, Human Resources, and Tax departments. The candidate must possess excellent technical acumen, project management skills, operational excellence, and communication skills. A successful candidate will have proven experience working in a highly complex, corporate environment. -Coordination across the Berwind Corporate Office, Berwind Aviation department, Spring Point Partners, and wholly-owned external Operating Companies will be required. Reports directly to the IT Manager. - Responsibilities: Review, analyze and evaluate software application requirements from both an organizational and end user perspective. Discuss solutions and develop plan of approach while working closely with internal and external stakeholders. Provide technical expertise and support for software related implementations and upgrades. - Project management duties including coordination and/or support of project sprints for application implementations. Continuous review for appropriateness of production software applications and recommend upgrades when necessary to keep systems operating according to defined service level agreements. - Coordinate and perform ongoing application maintenance. Prepare program documentation to support new or enhanced systems and applications. Train help desk staff on provisioning and support procedures and requirements for applications. Provide escalated support for business applications. Identify problems and develop appropriate solutions. Conduct or coordinate user acceptance, performance stress, information security, and integration testing. Make changes and corrections as needed. Coordinate and/or provide ongoing training and application support to end users. - - Your Profile: Self-Starter: Effective without a significant level of oversight Customer centric: Focus on supporting client business objectives Intellectual curiosity: Interested in new opportunities and continuous -improvement Communication: Strong verbal and written communication skills Ability to influence and gain acceptance as a value-added resource for internal clients Organization skills: Ability to manage multiple projects simultaneously - Travel: 10% travel for special projects Availability for on call IT support during weekends and evenings Minimum Qualifications: University Degree or equivalent experience 3+ years in technical support role with emphasis in application support Experience/certifications in Microsoft SQL or other TSQL platform - Preferred Qualifications: Basic Project Management training and experience. PMP or CAPM certification Experience working in financial applications with a basic understanding of GL, Tax, or treasury accounting Experience/certifications with Oracle Hyperion, Microsoft Dynamics GP, iManage Work platform What we offer: Culture of trust, empowerment and constructive feedback Competitive salary (base and bonus) and very generous benefits, centrally located offices (Center City Philadelphia), flexible working times, free beverages, diverse employee team activities and celebrations and wellbeing/health offerings Extensive on-boarding, mentoring and personal development opportunities and a team of experts Berwind is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Keywords: Berwind Corporation, Philadelphia , Senior Information Technology Business Analyst, IT / Software / Systems , Philadelphia, Pennsylvania

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