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Food Outlet Attendant (Cashier)

Company: Caesars Entertainment
Location: Philadelphia
Posted on: August 17, 2019

Job Description:

Food Outlet Attendant (Cashier) 18000EBO Come join a winning team! Harrah's Philadelphia Casino and Racetrack has been ranked in the Top 10 Work Places by ********** five years in a row and was the Number 1 Top Work Place in the Philadelphia area for 2016! Our award winning team is on a mission to inspire grownups to play and we want you to come join the fun. With over 100,000 square feet of non-stop gaming action, the casino features over 2,450 slots machines, live racing overlooking the Delaware River, 8 restaurants, and live entertainment! Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to both internal and external customers by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Leads staff to encourage consistent displaying of Spotlight on Success behaviors. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Immediately greets guests with a smile and initiates the execution of the great service experience. Responsible for the set up of area at the beginning of each shift. Ensures completion of opening and closing checklists. Provides supervisor with a daily report for the shift. Responsible for processing guest orders, bagging orders, wrapping sandwiches and preparing beverages. Operates a cash register, ringing the proper amount into the register and giving the guest the correct change. Requirements: Responsible for assisting cashiers with proper cash handling procedures. Operates other payment mechanisms i.e. Quick Comps, credit card processing etc. Ensures that work area is clean and sanitary in accordance with the city and state Health department codes. Position is located in a cigarettesmoke environment. High School diploma or equivalent. Must be able to stand or sit for prolong periods of time. Must be neat in appearance and possess pleasant personality. Physically strong - must be able to lift 25 pounds, ability to stoop & bend. Able to understand and speak with co-workers, & guests. Possesses Basic Computer skills, experience with Microsoft Office preferred . Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of kitchen sanitation and operation of the kitchen. Must be familiar with all phases and operations of the kitchen. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. Ability to assist with training of co-workers and all new hires Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The perks are countless here at Harrah's Philadelphia Casino and Racetrack! - Benefit Options: Medical, Dental, Vision, Life Insurance, 401K - FREE 24/7 Employee Cafeteria - Free Parking for all employees - Septa Public transportation drops riders off directly on property - Employee Bonus Program - Internal Promotion Opportunities - Value in Diversity - Excelling in Communication to ALL Employees - Tuition Reimbursement program Stick with Harrah's, and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as tuition reimbursement, Exploring Supervisory Opportunities, and the company-wide internal job posting system, you'll have every opportunity to turn your job at Harrah's into something more. Caesars Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Pennsylvania-Chester-Harrah's Philadelphia Regular

Keywords: Caesars Entertainment, Philadelphia , Food Outlet Attendant (Cashier), Hospitality & Tourism , Philadelphia, Pennsylvania

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