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Tech Bar Analyst

Company: Computer Enterprises, Inc.
Location: Philadelphia
Posted on: December 9, 2018

Job Description:

Tech Bar Analyst Location : Philadelphia, PA 19103 Job Description :

  • Position will be part of the internal Tech Bar team which assists employees with problems they experience with their devices - essentially an apple store replica.
  • Position is not a break fix technician, this person will work to find solutions for internal employees and contractors.
  • More of a mid-level help desk but will need to have strong customer service skills and background. Technically strong with customer service and great communication skills. Position Requirements :
    • Candidates should have at least 9-12 months of helpdesk/desktop support experience
    • Customer Service experience in the retail world (Apple, MS, BestBuy, Starbucks) is a must have along with the tech skills
    • Tinker with a wide range of technology devices (IPhone, iPad tablets, laptops, etc.)
    • Experience with Apple and Windows equipment - should be strong in at least apple OR windows - provided by Dice Apple, Windows, Helpdesk

      Keywords: Computer Enterprises, Inc., Philadelphia , Tech Bar Analyst, Hospitality & Tourism , Philadelphia, Pennsylvania

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