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JUNIOR LEVEL - CUSTOMER SERVICE ASSOCIATE

Company: Creative Acquisitions
Location: Philadelphia
Posted on: January 9, 2018

Job Description:

Job DescriptionWe are currently seeking ENTHUSIASTIC applicants to join our expanding team! As an associate, you help create the energy and excitement around our products, providing the right solutions and getting products into customers’ hands. You understand that we are dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your team members, you match those needs with the right products. Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and servicesKey Qualifications
    • Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.
    • Strong interpersonal skills and dedication to excellence
    • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.Additional Requirements
      • You’re willing to learn and embrace our unique style of service.
      • You have strong people skills—you’re approachable, a good listener, and empathetic. * Multilingual ability is a plus.
      • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

        Keywords: Creative Acquisitions, Philadelphia, JUNIOR LEVEL - CUSTOMER SERVICE ASSOCIATE, Hospitality & Tourism, Philadelphia, Pennsylvania

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