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Bakery Full Time Customer Service

Company: Wegmans
Location: North Wales
Posted on: December 1, 2017

Job Description:

Want a job you---ll LOVE?Our Create-A-Cake team provides an artistic flare in personalizing sweet treats for our customers. In this area, you---ll work with a team to decorate cakes and other bakery treats while adding those impressive finishing touches to customer orders. If you are looking for a hands-on opportunity to exercise your creativity, this could be the role for you!
Looking for Career Growth? Watch our video!
http://youtu.be/Bw7gG0U6DqM
How do I make a difference?
Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers, answer any questions they have about products or services offered, and take orders in person and over the phone
  • Effectively balance and complete tasks while ensuring customer orders are filled by the promised timeEnsuring High Quality Products & Ingredients
    • Thaw, bake, fill, frost, decorate and package a variety of cakes and baked goods
    • Follow Wegmans core recipes and techniques when personalizing cakes and making a variety of frostings, creams, and fillings to produce a consistent outcome that meets Wegmans high standards of quality
      • Ensure the freshest products are available throughout the day by maintaining product levels in well-merchandised cases, rotating for freshness and pulling outdated products
      • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S proceduresLiving Who We Are
        • Support, encourage, and respect co-workers
        • Work with supervisor to set and achieve goals for professional development
        • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
        • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
          Seeking Candidates Who---
          • Live our values: caring, respect, empowerment, making a difference, high standards
          • Possess teamwork & diversity awareness
          • Seek continuous learning opportunities
          • Provide incredible customer service
          • Ensure food & human safety
          • Possess organizational skills
          • Provide knowledge based service
          • Educate self and others about product knowledge
          • Use and explain Wegmans cooking techniques
            Preferred Skills and Experience
            • Customer service experience, preferably in a food service, grocery or retail setting
            • Cake decorating experience -- Work Environment
              • Work involves continuous interaction with customers and co-workers in a fast-paced environment
              • Typical motions include repetitive and sustained hand and arm movements, grasping, bending and reaching
              • Responsible for moving and lifting an average of 1 --- 10 pounds with a maximum weight lifted of 35 pounds occasionally
              • May be exposed to various allergens and work environments including cold, freezing and hot temperatures
              • Work includes the safe and proper handling of cake-decorating equipment and mixers
              • Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours --* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

                Keywords: Wegmans, Philadelphia, Bakery Full Time Customer Service, Hospitality & Tourism, North Wales, Pennsylvania

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