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Banquet Coordinator

Company: Disability Solutions
Location: Philadelphia
Posted on: September 18, 2023

Job Description:

Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day. To assist Banquet Managers in providing 4 Diamond and more preparation, coordination, and servicing of local and convention business. Liaises daily with Banquet team, conference guests/planners to handle specific requests and ensure guest satisfaction. Communicates changes to appropriate hotel operating departments**Job-Specific Duties

  • Answers department phone lines
  • Maintain the accuracy of the BEO boards- (guarantees, replacing revised/original BEO's)
  • Weekly walkthrough of meeting space with follow-up to Engineering/Banquets on maintenance requests (maintains schedule)
  • Set up maintenance schedule of carpet cleaning, chair cleaning, and deep cleaning of meeting space
  • Maintain food menu signage for buffets
  • Maintain directional signage when/where needed
  • Assist with pop up sites
  • Attend training classes
  • Types and distributes correspondence
  • Sends, receives, and distributes mail and faxes
  • Composes departmental reports
  • Develops and maintains filing system
  • Settles/Posts Banquet Charges/Checks
  • Input Scheduling data & information on weekly basis
  • Assists with UniFocus and other payroll related tasks
  • Orders office supplies
  • Other duties as assigned**General Duties
    • Notifies appropriate individuals promptly and fully of all problems and unusual matters of significance
    • Is polite, friendly, and helpful to guests, management, and fellow employees
    • Promotes and applies teamwork skills at all times
    • Attends all appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Executes emergency procedures in accordance with hotel standards
    • Complies with safety regulations and procedures
    • Complies with hotel and department policies, standards, and rules
    • Remains current on hotel information and changes**Qualifications
      • Minimum two years office experience
      • Familiar with dictation automation and dictation process
      • Proficient in Microsoft Office applications
      • Excellent communication, organization, and guest relations skills
      • Able to work a flexible schedule periodically, including weekends and holidays**Preferred Skills & Experience
        • Strong knowledge and understanding of various Banquet & Food Service techniques & standards
        • Exceptional guest service skills
        • Ability to speak, read & write the English Language
        • Ability to stand, stoop & bend periodically during shift

Keywords: Disability Solutions, Philadelphia , Banquet Coordinator, Hospitality & Tourism , Philadelphia, Pennsylvania

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