Banquet Coordinator

Company: Disability Solutions
Location: Philadelphia
Posted on: September 18, 2023

Job Description:

Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day. To assist Banquet Managers in providing 4 Diamond and more preparation, coordination, and servicing of local and convention business. Liaises daily with Banquet team, conference guests/planners to handle specific requests and ensure guest satisfaction. Communicates changes to appropriate hotel operating departments**Job-Specific Duties

• Answers department phone lines
• Maintain the accuracy of the BEO boards- (guarantees, replacing revised/original BEO's)
• Weekly walkthrough of meeting space with follow-up to Engineering/Banquets on maintenance requests (maintains schedule)
• Set up maintenance schedule of carpet cleaning, chair cleaning, and deep cleaning of meeting space
• Maintain food menu signage for buffets
• Maintain directional signage when/where needed
• Assist with pop up sites
• Attend training classes
• Types and distributes correspondence
• Sends, receives, and distributes mail and faxes
• Composes departmental reports
• Develops and maintains filing system
• Settles/Posts Banquet Charges/Checks
• Input Scheduling data & information on weekly basis
• Assists with UniFocus and other payroll related tasks
• Orders office supplies
• Other duties as assigned**General Duties
  • Notifies appropriate individuals promptly and fully of all problems and unusual matters of significance
  • Is polite, friendly, and helpful to guests, management, and fellow employees
  • Promotes and applies teamwork skills at all times
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with safety regulations and procedures
  • Complies with hotel and department policies, standards, and rules
  • Remains current on hotel information and changes**Qualifications
    • Minimum two years office experience
    • Familiar with dictation automation and dictation process
    • Proficient in Microsoft Office applications
    • Excellent communication, organization, and guest relations skills
    • Able to work a flexible schedule periodically, including weekends and holidays**Preferred Skills & Experience
      • Strong knowledge and understanding of various Banquet & Food Service techniques & standards
      • Exceptional guest service skills
      • Ability to speak, read & write the English Language
      • Ability to stand, stoop & bend periodically during shift

Keywords: Disability Solutions, Philadelphia , Banquet Coordinator, Hospitality & Tourism , Philadelphia, Pennsylvania