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Assistant Store Manager (FT)

Company: City of Paws Pet Care
Location: Philadelphia
Posted on: January 27, 2023

Job Description:

Who are we? -City of Paws Pet Care -is a pet retail store & community resource center -located in Manayunk, Philadelphia. -We are seeking responsible, dedicated pet lovers -to join our team! -If you're an animal lover and love working in a fast-paced, team-orientated retail environment, this job is meant for you!Our store is located at 4167 Main St, in the bustling -Manayunk neighborhood of Philadelphia.What is the employment opportunity? -We are seeking an Assistant Store Manager to grow our pet retail business and lead our team of passionate pet professionals. This is a full-time position and requires having open availability. This role includes the following responsibilities:Store Operations

Build relationships with customers and provide assistance, provide product education, address individual needs, and create a personalized experience to promote repeat businessPerform customer transactions on the POS system; manage the POS system's software and hardware; manage the cash drawerSeek customer feedback on products and processes to increase customer satisfactionAssist Store Manager with weekly purchasing needsManage distributor and independent vendor deliveries - handle receiving, counting, putting away items, organizing the stock room, etc.Manage product pricing, price tags and signage throughout the storeManage ongoing inventory management, ensuring rotation, accurate counts, etc.Participate in the creation and management of events: adoption, training, nail clinics, and Main St sponsored events (StrEAT Fest, Arts Fest, Dog Day of Summer, etc.)Perform local home deliveries for online orders on an as-needed basisSales Growth
Assist with maintaining special order requests, pickups and deliveriesResponsible for meeting monthly individual and team sales goals and quarterly KPIsWork closely with the Store Manager to Identify and implement new product/service lines to increase profitabilityAssist Store Manager with creating and promoting sales each monthCoordinate the promotion of sales and events with Social Media Manager Team Management
Manage a team of associates during their scheduled shiftsAssist employees with meeting their individual and team sales goalsWork closely with Store Manager to craft and publish associate shift scheduleAssist with the creation of quarterly reviews and provide feedback with Store ManagerOnboarding & Training: assisting with the onboarding process, training new hires, writing training processes, providing feedback with new employeesMaintain Google Drive suite of team documents - announcements, training guides, etc.Provide support to the Store Manager for any duties and assigned special projects This is not an exhaustive list of job responsibilities and individual duties may change/adaptWho is an ideal candidate? -We are seeking candidates with the following experience:
  • At least 1 year of experience directly related to managing a retail store, employees, and sales operations (pet retail is a bonus!)
  • Ideal candidates have experience working with animals (retail, vets, daycares, dog walking, etc.)Job Requirements -- Candidates must also meet the following requirements:
    • Be willing and available to work evenings and weekends, as well as some holidays
    • Be able to stand for long periods of time and be able to lift up to 50 lbs or more on occasion
    • Have a reliable vehicle of your own to get to/from work and make occasional deliveries
    • Must be 21 years of age or older
    • Own a smartphone with internet access
    • Be willing to submit to a full criminal background check
    • Be able to carry out all of the job tasks listed in the job description
    • Must adhere to all operational and safety standards outlined in the employee handbookCompensation & BenefitsOur Assistant Store Manager role is an hourly position, -with compensation rates varying based on experience and job duties. This is a W2 position - we'll provide ongoing training and support from our dedicated team of pet professionals!Our company offers the following benefits:
      • Five (5) -days of Paid Time Off per year
      • IRA retirement plan with a company match
      • Amazing discounts, including wholesale prices on pet food and a manager discount on all other non-food items
      • FREE use of our self-wash tubs to bathe your dog
      • Access to free product samples to try with your pets
      • Flexible schedule
      • Growth-orientated company with a focus on employee successJoin our team today!All offers of employment will be contingent on successfully passing a criminal background check. By submitting this application, you are certifying that all of the information provided by you is true and complete, and you understand that any falsification or omission of information may disqualify you from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery. I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at will, with or without cause, by either party without prior notice to the other, unless otherwise prohibited by law.

Keywords: City of Paws Pet Care, Philadelphia , Assistant Store Manager (FT), Hospitality & Tourism , Philadelphia, Pennsylvania

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