FT Customer Service Representative

Company: Planet Fitness
Location: Lansdale
Posted on: January 27, 2023

Job Description:

Starting at $12/hr. with increases at 90 and 180 days!Are you looking for a fun and rewarding place to work? National Fitness Partners was named 2019 Operator of the Year by Planet Fitness and is the owner of over 100 Planet Fitness clubs in Delaware, Ohio, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, and South Carolina. Our mission is to "Unite to provide a judgement free fitness experience with the passion to achieve results, create opportunity and transform the lives of those we serve." Career development is important to us. We will provide you with training in leadership, customer service, and business operations that will help you achieve your personal and professional goals! Our growth within the fitness industry provides many exciting and challenging career opportunities.Benefits:Growth Opportunities over 90% of our management team started as an entry level team member!Competitive pay and schedule hourly increases at 90 days, 180 days and 1 yr. $0.50/hr increases every January & July after 1 year of serviceShift-differential pay for select shiftsPTO for all part-time and full-time employees401K Retirement Fund (Employer match up to 4%!)Health Insurance Options including Health, Dental, Vision, family life insurance, and moreBasic Life Insurance & Short-Term Disability I00% Company Paid!Employee Assistance ProgramFree employee Black Card Membership including one free Black Card Membership for a direct family member some benefits are exclusive to hourly employment and/or full-time employmentJob Summary:Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.Essential Job Functions:Answer phones in a friendly manner using information scriptGreet members, sign up and tour new members, and log amenities.Respond to member questions and concerns in a timely and professional mannerProcess beverage or merchandise purchases through the point of sale systemPromote our unique fitness instruction classes to our active members and our new membersProvide a clean, sanitized and safe club environment.Job Requirements:Customer service experienceHigh school diploma/GED equivalent requiredMust be 18 years of age or olderBasic computer proficiencyPhysical Demands:Frequent lifting, carrying, pushing, and pullingMust be able to lift up to 75 lbs.Will encounter cleaning chemicals during shiftFrequent climbing, balancing, kneeling and crouching during shiftContinual reaching with hands/fingers/arms during shift

Keywords: Planet Fitness, Philadelphia , FT Customer Service Representative, Hospitality & Tourism , Lansdale, Pennsylvania