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New Store Opening Supervisor

Company: Boston Market
Location: Philadelphia
Posted on: November 26, 2022

Job Description:

Title: New store Opening Training Team - Supervisor



Reports To: Director of Ops Services.



FLSA: Exempt



Supervises: None



Summary / Objective: Opening and training of all new and renewed Boston Market Restaurant's.When building is turned over to the opening team you will be responsible for supporting GM and team getting restaurant team ready for opening day. Ensure QSC standards are integrated throughout the training.



Essential Functions



* Conducts Key People process standards and behaviors evaluations and coaching to ensure restaurants are providing a quality staff experience.

* Conducts Key Customer standards and procedures evaluations and coaching to ensure personnel are providing a quality experience to our guests.

* Assists in operations deployments and validation rollouts as needed.

* Communicates standards evaluations findings to the manager on duty (MOD) following each visit and clarifies findings as needed in a collaborative manner.

* Completes special projects as assigned.

* Maintains behaviors and actions consistent with the company's values and standards.

* Works additional hours as needed.

* Regular and punctual attendance.

* Performs other duties as required and assigned.

* Travels extensively via car and air in assigned market and across the country as needed.



Competencies:



Accountability



Business Acumen



Customer Focus



Effective Communication, verbal and written



Execution Excellence and Reliability



Innovation



Problem Solving



Relationship Building



Strong Work Ethic



Teamwork & Collaboration



Work Environment



* Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.

* Move throughout the restaurant for extended periods of time (up to 10-12 hours per day).

* Move 50 lbs. for distances of up to 10 feet.

* Balance and move up to 25 lbs. for distances of up to 50 feet.

* Understand and respond to team members' and guests' requests in a loud environment.

* Perform basic math and understand finances and cost management.

* Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant.



Physical Demands



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must regularly lift bags and boxes of food that may weigh up to 50 pounds.



Position Type/Expected Hours of Work



This is a full-time position, approximately 5 days a week, 8-10 hours per day (this would include your travel time) Work Minimum Of 2 weekend days per month. In Q4 more additional hours may be mandatory.



Required Education and Experience



* Ability to travel extensively via car and air in assigned market and across the country as needed.

* Reside or relocate to a strategic geographical area designated by Boston Market within assigned territory.

* High School Diploma or equivalent work experience.

* 2 year of experience in the food industry, preferably in operations.

* Demonstrated ability to communicate effectively with all levels of the organization, both verbally and in written format

* Demonstrated ability to maintain composure and tact in difficult situations or discussions.

* Demonstrated ability to uphold standards at all times.

* Demonstrated ability to work independently and in collaboration with other business partners.

* Demonstrated ability to learn, adapt to and communicate new processes and procedures.



Other Duties



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



Relationships/Contacts: Regional Vice President; Area Directors; General Managers; Catering Dept. and occasionally other company executives/managers.



Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.

Keywords: Boston Market, Philadelphia , New Store Opening Supervisor, Hospitality & Tourism , Philadelphia, Pennsylvania

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