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Customer Service Representative Needed Now!

Company: Pivot
Location: Ridley Park
Posted on: September 24, 2022

Job Description:

Customer Service Representative Location: Philadelphia, PA Job Type: Full-Time (Somewhat Flexible) Hours Monday-Saturday Start Date: ASAP is best for us, however, we are flexible for the right candidate Some Benefits of our Customer Service Representative Position:

  • The opportunity to be coached and developed by industry experts
  • Travel opportunities (local, national, and possibly international)
  • Great range of prizes and bonuses for exceptional performance
  • A great working environment where you are very likely to have fun
  • Flexible schedules on a full-time or part-time basis
  • A great paycheck paid on a weekly basis
  • Team nights out
  • Training provided And more The Customer Service Representative: We're looking to grow our retail & event-based customer service team so we can represent more brands in more places across the Philadelphia region. We host regular training workshops to teach systematic customer service and new customer acquisition skills along with general tips for interacting with customers, product information, sales procedures, and more! With a very high energy, fast paced culture, we can create an environment driven to create action towards learning and development. As a group, we specialize in pivoting and adjusting to drive a company's share price as well as facilitating them in increasing consumer behavior by creating a quality approach based on experience and ethics. We think social media and digital marketing in the current age is great, it allows for companies to create brand recognition within minutes. However, it doesn't allow the same bespoke and tailored message as direct sales and marketing. Here at Pivot, we believe that the most effective way to help our clients achieve their market saturation goals is through face-to-face communication. Digital marketing is great for building brand awareness, but the message can sometimes get lost in translation, so that's where we come in! The Customer Service Representative role will involve the following main duties:
    • Creating a positive and exciting atmosphere at events to attract new customers
    • Engaging with our client's existing and future customers in conversation about the client
    • Answering customer questions, addressing customer concerns, and occasionally handling customer complaints
    • Carrying out basic sales transactions for customers that express an interest in the product or service Collecting customer details and logging new customer information
    • Researching our clients to gain a better understanding of how you can promote their brand Job Requirements:Some Candidate Attributes We Look For:
      • A student mentality and desire to learn
      • A strong work ethic and desire to succeed
      • Self-motivation and above-average ambition
      • The ability to manage their own workload
      • The ability to work in a team or by themselves
      • Solution-oriented thinking and a results-driven focus
      • Over the age of 18 with authorization to work in the USA Progression: Customer Service Representatives that learn and grow within the team will have the opportunity to stay on with us and progress into a more long-term permanent position. So, if you're looking to break into the marketing industry and grow with a company, this could be the right role for you! For Consideration for the Customer Service Representative Position: Please apply online for consideration. We will respond to successful applicants as soon as possible to arrange a digital meet & greet where we can learn more about each other and our plans for the future!

Keywords: Pivot, Philadelphia , Customer Service Representative Needed Now!, Hospitality & Tourism , Ridley Park, Pennsylvania

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