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Retail Sales Associate

Company: Philadelphia Museum of Art
Location: Philadelphia
Posted on: November 23, 2021

Job Description:

How You Will ContributeThe Philadelphia Museum of Art is currently seeking temporary Retail Sales Associates to help reopen the museum following the completion of the Core Project, a comprehensive renovation of the museum's interiors. This position is expected to last through the end of July 2021.The position will primarily be responsible for day to day sales functions in the museum stores. The position will ensure excellent customer service at all times, with the goal of creating a welcoming, safe environment for our customers to shop.Specifically, you will:Create a highly positive experience for customers that supports the store mission.Manage the experience of guiding guests through the Retail experience safety, from queue to checkout. Answer questions about product or process as needed.Ensure store is spot clean to Covid protocol standards.Proactively engage with customers to drive conversion and sales and create a memorable customer experience.Assist customers in queue line and into store, as needed.Maintain a professional and positive presence on the sales floor.Perform register transactions including sales, memberships, email capture, and gift wrap.Respond to customer inquiries and assists in making selections.Participate in physical inventory.Open and close cash registers as needed and be accountable for any discrepancies noted by manager.Attend and participate in staff meetings.Maintain a positive team-led attitude, reflective of museum standards.Ensure all Covid- related safety protocols are being adhered to by guests and staff.Retrieve merchandise from the DC as needed.Assist with visual merchandising, customer service and operational tasks when needed.Assist DC operations as needed by tagging, stocking etc.Work with other departments when possible, including regular Special Event shift offerings.Your background and experience include:Outstanding customer service and communication skills.Ability to learn quickly and retain large amounts of product knowledge.Ability to work well under pressure and time constraints within a fast-paced environment.Team player attitude.Intuitiveness in communicating information to visitors with equal ability to listen.Good interpersonal skills with the ability of influencing visitors' buying decisions.Excellent organizational and efficiency skills.Prior cash handling experience and familiarity with POS systems preferred.CompensationCompensation for this position will be discussed during the interview stage of the hiring process. If you have specific questions regarding compensation prior to submitting your application, please email hr@.bebQ6QQQ2k

Keywords: Philadelphia Museum of Art, Philadelphia , Retail Sales Associate, Hospitality & Tourism , Philadelphia, Pennsylvania

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