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National Customer Service 1

Company: Pilot Freight
Location: Glen Mills
Posted on: October 19, 2020

Job Description:

Responsibilities:

  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
  • Read and interpret customer account tariffs
  • Track & trace shipments progress and resolve any problems
  • Respond to customer email in designated account mailboxes
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
  • Update customer sheets
    Qualifications:
    • Must have some Customer Service background
    • Must be detail-oriented
    • Must have excellent computer and communication skills
    • Must have the ability to multi-task in a high-paced environment

Keywords: Pilot Freight, Philadelphia , National Customer Service 1, Hospitality & Tourism , Glen Mills, Pennsylvania

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