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ROI Medical Records Specialist - Float

Company: MRO (PA)
Location: Philadelphia
Posted on: July 12, 2018

Job Description:

The ROI Specialist-Float is responsible for providing support at specified client sites for the Release of Information (ROI) requests for patient medical records. This is a full-time, benefit eligible position, that will float to sites within the region as assigned each day. This position requires travel around the Philadelphia area on a daily basis including sites in South Jersey. Mileage reimbursement is provided.

Responsibilities


  • Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record.
  • Log medical record requests into MRO database.
  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into MRO database.
  • When required, respond to walk-in customers requesting ROI information and log information provided by customer into MRO database.
  • If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office.
  • Comply with site facility policies and regulations.
  • At specified sites, responsible for handling and recording cash payments for requests.
  • Escalate issues to manager that delay timely release of records.

    Education and Qualifications

    • High School Diploma/GED.
    • Valid Driver's License
    • Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
    • Strong verbal communication skills; demonstrated success responding to customer inquiries.
    • Demonstrated success working in an environment that requires attention to detail.
    • Proven track record of dependability.
    • Prior work experience in Release of Information is a plus.
    • Knowledge of medical terminology is a plus.
    • Knowledge of HIPAA regulations is preferred.

      MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. Interested applicants may apply by faxing a resume to 610-994-7504 or emailing careers@mrocorp.com. Include salary requirements. MRO is an Equal Opportunity Employer.--

      Keywords: MRO (PA), Philadelphia, ROI Medical Records Specialist - Float, Healthcare, Philadelphia, Pennsylvania

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