Medical Assistant
Company: Nemours
Location: Philadelphia
Posted on: January 27, 2023
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Job Description:
Nemours is seeking a Medical Assistant to join our team in
Philadelphia, PAAlso sign on bonus $3000 . External candidates
only.Serve as liaison between the patient and the physician and is
responsible for coordinating patient flow in the ambulatory setting
by providing assistance in clinical data collection for patient
intake, preparing for the provider visit and assisting the provider
during basic procedures. Provide service excellence to each patient
and family by performing and completing designated business
processes associated with an outpatient visit. At each outpatient
visit, complete processes in an efficient fashion, ensuring that
the patient and family are prepared for their outpatient
appointment in a timely manner. Also, ensure that all demographic
and financial information is accurately verified in advance of the
patient visit, and monitor the waiting room and work environment to
ensure patient safety and high service levels.Participate in
Nemours programs for continuous quality, performance, and service
improvement and work with department management to improve the
services provided, through a team-based approach.Requirements:High
School DiplomaSuccessful completion of an accredited Medical
Assistant Program or certification as a medical assistant through
an alternate pathwayCurrent American Heart Association BLS
certificationPreferred Medical Assistant Certification: acceptable
certifications are Certified Medical Assistant (CMA), Registered
Medical Assistant (RMA), National Certified Medical Assistant
(NCMA) and Clinical Medical Assistant (CCMA). Preferred.1-3 years
of job-related experienceFunctions:Greets patients and families at
the clinical setting according to Nemours Standards of Behavior.
Verifies patient identity using two patient identifiers (name and
date of birth). Prepares exam rooms, clinic equipment and computer
technology by maintaining inventory and supplies for the outpatient
visit. Rooms patient ensuring appropriate documents are with the
patient, including required diagnostic reports. Receive, unpack,
store, inventory, transport non-controlled substance medications
Performs clinical duties to support the outpatient visit to
include, but not limited to the following:Obtain and document
height, weight, head circumference and vital signsDocuments reason
for visit, chief complaint and initiates orders defined by the use
of smart sets as appropriate for scope of service and Nemours'
protocol.Performs phlebotomy to obtain blood specimens. Transcribe,
collect, label and arrange for transportation of specimens.Assist
with patient examination/treatment.Perform and document point of
care testing.Administers and documents vaccines and approved
medications as defined by policy as ordered.Operate required
medical equipment.Accepts delegated tasks from nursing colleagues
within their scope of service to assist in the flow of patient
care.Performs tasks associated with Nemours' outpatient business
front desk functions to include but not limited to:Make
confirmation calls that are not completed by Televox to ensure all
visits are in "confirmed" status prior to visit or per Department
protocol.Confirm authorization and/or collect referrals for the
days' visit. Notify Pre-registration and Authorization Department
of visits scheduled the same day, as necessary. Fax hard copy
referrals to the PRAG department within 24 hours of receipt.At the
time of patient check-in, while maintaining patient confidentiality
and HIPAA requirements:Confirm all patient personal demographic
informationConfirm patient identification with two
identifiersConfirm legal guardianshipConfirm referral information
for patient visit, if applicablePrepare, completed and/or collect
consents and all other required documentsScan insurance cards and
other important documentsCollect and post co-pays and past due
balancesAchieve Registration Accuracy of at least 95%Schedule
follow-up appointments utilizing iGuide to determine participation,
if appropriate.Throughout shift, regularly communicate with
clinical staffing the assigned work area regarding the status of
waiting patients, particularly those who have been waiting more
than ten minutes. Communicate with waiting patients/families to
ensure they have status updated on their appointment. Reconcile
payment collections accurately at the end of each shift, as per
Cash Collections Policy, and completed End of Day (EOD) Reports
including DCRF and LDCRS. Complete assigned work queues daily.
Maintain inventory of clerical supplies and ensure the work
environment and outpatient waiting room is in an orderly and clean
condition to ensure patient safety and security. Work with families
to facilitate MyNemours interaction by providing activation codes
and assisting in the sign-up process. Maintain computer and
electronic system competency including but not limited to processes
for: scheduling, appointment cancellations and order entry for
clinical system, use of iGuide, EOD status changes, work queue
processing, linking referrals, posting "other" payments, use of
scanner device and electronic insurance verifications.
Keywords: Nemours, Philadelphia , Medical Assistant, Healthcare , Philadelphia, Pennsylvania
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