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Unit Safety-Quality Specialist - Pulmonary

Company: Children's Hospital of Philadelphia
Location: Philadelphia
Posted on: September 24, 2022

Job Description:

Press Tab to Move to Skip to Content Link Unit Safety-Quality Specialist - Pulmonary Philadelphia, PA, US, 19104 Location: -LOC_MAIN-Main Hospital - Shift: Rotating Employment Status: -Regular - Full Time - About Us
We're seeking breakthrough makers! Children's Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways - big and small - to make a difference for the patients and families we serve. - If you are ready to challenge yourself, be inspired and grow - no matter what your role - you just may be the kind of breakthrough maker who will thrive at CHOP. CHOP is proud to share that we are ranked No. 1 on Forbes' 2022 list of America's Best Large Employers! Job SummaryLocal/department program leader for patient safety and quality improvement initiatives that improve patient outcomes within a defined patient care area (microsystem). Utilizes CHOP improvement framework, sustains and spreads improvements. Effectively partners with nursing and medical leadership to determine improvement priorities that are in alignment with organizational goals. Develops strong working teams to make improvements. Inspires members of the clinical area to fully engage in improvements that achieve high outcomes and works to ensure there are zero events of preventable harm. Develops and advances own expertise related to quality improvement, change management, high reliability, influence, and project management. Fully masters the organizational leadership competencies.Job ResponsibilitiesDevelops, implements, evaluates, and sustains an effective microsystem based safety and quality program: -

  • In collaboration with the NM and medical director, develops and communicates safety/quality goals and metrics relevant to the clinical area. Works with other leaders to prioritize and resource improvement work. Coaches on improvement and ensures initiatives are aligned with organizational mission, vision, values, and goals. Encourages alignment of initiatives with three patient/family centered values (Healthcare Performance Improvement consultants, 2008):
    • Do not harm me
    • Heal me
    • Be nice to me
    • Fosters a fair and just culture of patient/employee safety within the microsystem.
    • Coaches and mentors on safety behaviors for error prevention.
    • Applies high reliability principles (sensitivity to operations, reluctance to simplify, preoccupation with failure, deference to expertise, and resilience) to safety and quality issues whenever possible.
    • Integrates improvement initiatives to achieve overall patient outcomes i.e. assures clinical improvement initiatives also promote excellent patient/family experience.
    • Orients, develops and mentors lead nurses of the working teams that are linked within the safety program.
    • Partners with nurse manager or clinical supervisor when members of initiative teams are challenged in meeting their responsibilities.
    • Applies the CHOP Improvement framework to all improvement work.
    • Assures data-based decision making for all initiatives.
    • Applies project planning techniques for all initiatives.
    • Provides effective, timely communication regarding safety and quality initiatives and outcomes, including visual displays of data to inform all microsystem staff of the status of improvement efforts.Job Responsibilities (Continued)Coordinates action - oriented, outcomes - oriented, microsystem improvement initiatives:
      • Ensures all initiatives have specific project timelines and that the work stays on the expected track.
      • Actively utilizes project management skills.
      • Whenever possible, scopes the work to ensure that achievements are possible i.e. break large goals into sub-projects that lead to the systematic achievement of the goal.
      • Advises and/or seeks resources to determine effective measures and metrics for improvement initiatives; assures appropriate data support is in place.
        Serves as an effective change agent:
        • Provides coaching and consultation to staff from all disciplines in making behavioral changes.
        • Partners with shared governance and nursing/physician leadership to influence practice changes.
        • Develops plan to assure practice change has occurred and is sustained.
        • Role models self confidence in making necessary changes.
        • Reevaluates improvement plans and make adaptations when anticipated outcomes are not achieved.
        • Promotes the notion of adapt, adopt, and/or abandon so that initiatives do not become 'stuck at mediocre results.Job Responsibilities (Continued)Fluent and facile in improvement methodology and tools; serves as a resource to improvement teams. -
          • Assures sustainment plan is considered and incorporated in the beginning of each project.
          • Applies force field analysis prior to the initiation of projects to assure it is achievable and barriers are addressed prior to initiation.
            Investigates microsystem good catch (near-miss) and harmful events. -
            • Conducts ACAs when needed.
            • Partners with multidisciplinary team as needed during the investigation process.
            • Enters, retrieves, and trends data regarding patient care events.
            • Assures timely, accurate completion of bedside reviews for events of Healthcare Acquired Conditions; follows standard format.
            • Focuses on systems issues during the investigation process.
              Supports microsystem based structures and processes related to safety and quality initiatives:
              • Develops agendas for microsystem forums i.e. QI meetings and/or Unit Leadership partner meetings.
              • Effectively facilitates meetings.
              • Documents meeting notes.
              • Identifies microsystem safety/quality trends.
              • Identifies the need for training when applicable.
              • Compiles annual report of microsystem initiatives and achievements.Required Licenses, Certifications, Registrations One of the following needed: CPHQ received within 30 months of hire. LSSGB - Received within 30 months of hire Required Education and ExperienceRequired Education:
                • Bachelor's degree in a health care field. According to the CMS (Centers for Medicaid and Medicare Services) a copy of diploma or transcript is required as proof of academic achievement for all non-laboratory personnel performing non-waived POC testingRequired Experience:
                  • Minimum of two (2) years of work experience in a complex health care settingPreferred Education, Experience & Cert/Lic Preferred Experience:
                    • Pediatric experience One of the following Certifications Preferred upon hire:
                      • Certified Respiratory Therapist (CRT)
                      • Licensed Pharmacist (Pennsylvania)
                      • Registered Nurse (Pennsylvania) Additional Technical Requirements
                        • Proficient with Microsoft Excel, Word and PowerPoint
                        • Ability to work independently and take initiative when necessary
                        • Strong interpersonal, verbal and written communication skills are required.
                        • Teaching/presentation skills are required.
                        • Has foundational CHOP core leadership behaviors/ exemplifies ICARE
                        • Ability to function in project manager role
                        • In partnership with management holds others accountable as needed
                        • Knowledge of patient safety and quality improvement concepts and methods, including data collection and analysis To carry out its mission, it is of critical importance for the Children's Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19 as a condition of employment. This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. Additionally, all workforce members based in or regularly scheduled to work at any New Jersey location are mandated to be both vaccinated and boosted for COVID-19, with booster timing consistent with applicable guidelines. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates. CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons. Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.
                          EEO / VEVRAA Federal Contractor

Keywords: Children's Hospital of Philadelphia, Philadelphia , Unit Safety-Quality Specialist - Pulmonary, Healthcare , Philadelphia, Pennsylvania

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