Customer Service Representative- Elkins Park Veterinary Hospital

Company: Elkins Park Veterinary Hospital & Boarding Kennel
Location: Elkins Park
Posted on: May 16, 2022

Job Description:

Job Description We are looking for a motivated and engaging individual who can handle a fast pace environment in a caring atmosphere. Full time opportunity with great benefits and room for growth. Job Description Greet clients in a professional and welcoming manner in person and by phone Address client inquiries and requests in a timely and consistent manner Effectively schedule appointments within parameters established by the hospital leadership team Record thorough and accurate information in client records, patient medical records, communication requests to medical staff, and appointment notes Receive and effectively process client requests for prescription medications, foods, and medical documentation Accurately process financial transactions through both the practice management software program and credit card systems Reconcile financial information as required throughout each shift Ensure that the reception area maintains a clean, professional and welcoming presentation Facilitate staff with cleaning of hospital and daily tasks when needed Qualifications Good Communication Skills and detail oriented. Ability to multi-task Must be able to lift 35 - 40 pounds Must be friendly and ambitious. Flexibility with schedule and morning hours are a plus. Previous experience in veterinary or customer service a plus but willing to train the right candidate. Company Description Elkins Park Veterinary Hospital & Boarding Kennel is a full service animal hospital dedicated to quality medicine and care for dogs, cats and exotics. Our services include laser therapy, exotic pet care, and a boarding facility. We focus on prevention and early detection of diseases, which allows for more effective treatment and a longer life for our pets. We update our testing methods and treatments through continuing education.

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