Senior Electronic Health Record (EHR) Assistant

Company: PATH People Acting To Help, Inc.
Location: Philadelphia
Posted on: May 16, 2022

Job Description:

JOB SUMMARY:To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member of the Health Information Services (HIS) Department. The Senior Electronic Health Record (EHR) Assistant will be supporting daily maintenance of electronic health record and accompanying data entry, edits, and reporting. The Senior EHR Assistant will also be effectively responding daily to support requests.QUALIFCATIONS:

• High School Diploma
• 2 years' experience working with an Electronic Health Record required; familiarity with Netsmart's myAvatar system preferred.
• Proficiency in Microsoft Excel formulas, EHR Forms, Data maintenance, and reviewing reports.
• Proficiency in entering data through use of number keypad and typing.
• Ability to scan, retrieve, and save/organize documents electronically.
• Excellent customer service for support requests via phone or email.PHYSICAL DEMANDS:Minimal in nature.SPECIFIC DUTIES AS A SENIOR ELECTRONIC HEALTH RECORD (EHR) ASSISTANT:
• Review automated Avatar data management reports on a semi-weekly basis.
• Research and identify corrections in the Avatar system that need to be completed.
• For departments that are live on the Avatar Clinical Workstation, contact the program staff or program supervisor/manager to append electronic documentation or to submit a change request form as required before completing corrections.
• Complete corrections in the Avatar system by appending, moving, or attaching progress notes, correcting service data, and/or any other tasks as needed and identified by the Health Information Service Manager or Chief Compliance Officer.
• Delete incorrectly entered service data as identified though edits or the Health Information Services Manager.
• Research and resolve discrepancies in the clinical and service data that are identified by the Health Information Services Manager, Chief Compliance Office or other sources including change request forms submitted to the Data Department by program staff, supervisors, and managers.
• Review the Avatar Support queue in Remedy Force on a regular basis throughout the day and respond to any request by either completing the request or forwarding to the appropriate staff for completion.
• Review and follow-up on Avatar Support requests to ensure timely completion.
• Maintain the CRR residency workbooks using the weekly CRR admission, discharge and absence reports, and the semi-monthly activity logs.
• Convert the data in the CRR residency workbooks and upload into Avatar monthly.
• Verify receipt of Service Activity Logs on a daily basis.
• Review the Service Activity Log Control Report on a weekly basis. Contact the Program Supervisor/Manager to obtain any outstanding (late) Service Activity Logs identified by the weekly review of the Service Activity Log Control Report.
• Notify the Health Information Systems Director if unable to obtain outstanding Service Activity Logs after contacting Program Supervisor/Manager.
• Maintain the CRR Residency Workbooks.
• Convert the data in the CRR Residency Workbooks and upload into Avatar on a monthly basis.
• Complete, review, compile and post the RTF Residency Worklist on a semi-monthly basis.
• Maintain Avatar Dictionaries, Programs, Service Codes and other data as determined by the Health Information Systems Manager or Chief Information Officer.
• Enter Service Data into the Avatar system from the Service Activity Logs as determined by the Health Information Systems Manager.
• Provide back-up for the HIS Clerk and Senior HIS Assistant and MIS Assistant as determined by the Health Information Systems Manager.
• Provide back-up and assistance to other Staff members of the Health Information Services Department as determined by the Health Information Services Manager or Chief Information Officer.
• Assist in identifying issues as related to HIS activities and suggest resolutions.
• Other related duties as assigned. PI175014628

Keywords: PATH People Acting To Help, Inc., Philadelphia , Senior Electronic Health Record (EHR) Assistant, Healthcare , Philadelphia, Pennsylvania