Telecare Registered Nurse Fulltime night shift
Location: Mount Laurel
Posted on: January 16, 2022
Provide clinical assessment and intervention utilizing the nursing
process, VITAS Palliative Care Guide, and Triage Protocols.
Serve as the patient and family advocate by communicating with the
attending physicians, long-term care facility staff, case managers,
and others external to VITAS as necessary. Provides collaboration
Coordinate all service delivery after hours including patient and
family education, dispatching of interdisciplinary visits, and
coordination of services with external vendors and resources as
Provide support and collaboration with Telecare staff to ensure
favorable patient outcomes.
Provide bereavement support to families.
Document interactions with patients, families, contacts, and
vendors in the patient record to include the assessment, plan of
care, caller agreement to the plan, any actions and interventions
and the resolution of each patient/family interaction.
Review all entries in the record made by Telecare LPN/LVN's and
Patient Care Coordinators and ensures compliance with documentation
Participate in the orientation of new team members as assigned by
the supervising manager.
Attend regularly scheduled in-services, staff meetings, and
Develop and achieve professional growth goals and objectives and
reviews with supervising manager on a monthly basis.
Represent professional nursing and VITAS Healthcare in a positive
Seek certification in the specialty of hospice nursing when
qualified to do so.
Instruct and document appropriate use of medications, home medical
equipment and supplies.
Appropriately utilize the resources of contract personnel such as
Pharmacy, HME, agency staff, and transportation services.
Promote a customer service-oriented approach to care delivery.
Support and promote all Care Connection Center cultural
Compliance with all departmental standards, policies, and
procedures with training and education, management of the workload,
disaster planning, attendance, adherence, and quality standards
QUALIFICATIONS A minimum of two years' experience in acute-care
hospital nursing in either medical-surgical, oncology, home health,
or emergency preferred
Two years of customer service/call center experience preferred
Eligible for licensure in other states VITAS Triage services are
Excellent verbal, written, and interpersonal communication skills,
as well as demonstrated effective telephone skills.
Ability to work as a team player and multi-task
Proficient in customer conflict resolution and crisis
Proficient in telephone techniques including phone etiquette, and
handling of calls.
Thorough knowledge of professional nursing principles, methods and
procedures; anatomy and physiology; medical supplies and equipment
used in nursing practice; and the uses and effects of medications
Working knowledge of applicable state and federal laws and
regulations pertaining to registered nursing and the scope of
practice limitations of clinic support staff.
Ability to work weekends and holidays as necessary to support the
operations of the Care Connection Center.
Ability to type 40 WPM
EDUCATION Associate's degree in Nursing or related field from an
accredited college or university or the international equivalent
required. Bachelor's Degree preferred.
Current Registered Nurse License (with no current/pending
SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V
VITAS - Healthcare is the nation's leading provider of end-of-life
care, and has the resources and expertise to support your personal
and professional growth. -As a member of the VITAS team, you'll
find fulfillment working for a people-focused organization
dedicated to making a difference in the lives of others. You will
be more than just an employee: You will be counted on as an expert
in your field, and as a valued team member whose efforts are
respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and
responsibilities with the highest regard for professionalism,
collaboration and teamwork, and an eye focused constantly on growth
and improvement. We serve with commitment and compassion, and
position ourselves for the future by embracing, innovating, and
leading change. If you are that person, make your voice heard-find
your purpose at VITAS today.
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending
- Life insurance
- 401(k) plan with numerous investment options and generous company
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
We offer a variety of full-time, part-time and per-diem employment
opportunities. You can choose to work day or night shifts, weekdays
Choose a Career with VITAS
Keywords: VITAS, Philadelphia , Telecare Registered Nurse Fulltime night shift, Healthcare , Mount Laurel, Pennsylvania
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