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CIC Health VP of Vaccine Operations - Cambridge, MA

Company: Lever
Location: Philadelphia
Posted on: April 11, 2021

Job Description:

CIC Health VP of Vaccine Operations - Cambridge, MA CIC Health seeks a proven healthcare operations leader to drive and oversee its day-to-day vaccine operations. Reporting to CIC Health's COO, the VP of Vaccine Operations will hold overall responsibility for leading CIC Health's vaccine operations, including overseeing all vaccine operations sites.-- In this role, you will inspire our team to deliver exceptional service and drive financial success. You will build and lead teams to ensure CIC Health attracts, engages, develops and retains diverse, high-performing talent, and builds an inclusive culture that fosters innovation and collaboration. The VP of Vaccine Operations position at CIC Health represents a unique opportunity to take a leadership role in helping our nation get back on track in the face of the COVID-19 pandemic. Vaccinating our populations has enormous potential to meaningfully slow the spread of the virus, allow economies to reopen with confidence, and to ameliorate the personal and financial damage it is causing. As a founding member of the Assurance Testing Alliance , our goal is to play a leading national role in this work. ABOUT CIC HEALTH CIC Health is one of the fastest growing healthtech startups in New England and is expanding nationally. We provide COVID-19 testing services to organizations such as schools, colleges, companies, elder care facilities, and others, as well as individual customers. For organizations we integrate CLIA-certified laboratories, physician oversight, result reporting, and billing software. For individual customers we simplify the overall testing experience by making it easy to schedule and pay for your test online. No more waiting in lines. Our testing services are accessible, fast and easy.-- You can learn more about CIC Health offerings here . CIC Health is a subsidiary of CIC - learn more below. ABOUT CIC CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world's most impactful entrepreneurs to innovate better and faster. We have locations in Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.-- CIC co-founded a number of mission-aligned organizations including Venture Caf--, CIC's primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public. We invite you to explore all our openings and learn more about our teams here . YOUR DAY-TO-DAY WORK You will join our new CIC Health team and help support its mission of providing more accessible and frequent testing for COVID-19 as well as access to vaccinations. Some work will be independent while other work will require collaboration with other members of the CIC Health staff. Potential responsibilities will include: Operational Responsibilities --- Provide high-level oversight of CIC Health's vaccination operations at all distribution sites. --- Research and implement new services, vendors, and CIC Health process improvements. --- Be aware of and responsible for the team's workload, resources, morale, and training needs; advocate for the team's needs with upper management. --- Maintain a constructive relationship with CIC Health partners and vendors. --- Monitor inventory levels (vaccinations, medical supplies etc.) with an eye to ordering/delivery timetables. --- Establish operating metrics and a balanced scorecard for the Vaccine Business Line and engage leaders and staff in understanding and responding to performance measurement against goals. --- Collaborate with other CIC Health teams to complete projects and share knowledge. --- Establish a growth plan and financial projections. --- Lead ownership of Revenue and P&L for the Vaccine Business Line Operations department. --- Establish annual budgets and report out monthly on variances. --- Serve as a thought leader for the team and advocate for the "CIC/CIC Health way." --- Collaborate with other members of the CIC Health leadership team on assessing partnerships related to vaccination efforts and determining new vaccination testing centers. --- Provide an escalation path for all vaccination operations issues. --- Represent Vaccine Operations in interdepartmental meetings, serve as liaison, and share information in both directions as necessary. --- Lead monthly check-ins with sales. ABOUT YOU Our ideal candidate is a service-minded individual who is purpose-driven and demonstrates vision and the ability to execute. As CIC Health develops over and against the shifting realities of the pandemic, you will demonstrate poise, flexibility, and acuity to make week-to-week adjustments.-- More specifically, as our ideal candidate, you are: --- Experienced in managing teams of people, particularly in a service and/or customer-facing environment. --- Naturally drawn to a "start-up" environment where the challenges of pushing for better ways of doing things is cultural. --- Creative, coming up with new ideas (for implementation, customer service, etc.) and can effectively implement ways to bring them to life.-- --- Personable and have the capacity to build positive relationships with clients, colleagues, and vendors. --- Excited to learn all aspects of our business from the ground up and create reliable systems. --- An effective task manager and possess the ability to prioritize, delegate and manage many tasks. --- A leader by example, you are happy to get your hands dirty and clean up a mess. --- Flexible and adaptable. You are invigorated by a dynamic environment, able to pivot between multiple priorities, and can rise to the challenge with a busy and ever-evolving environment to meet changing expectations. You have a "yes-and" and not a "no-but" mentality.-- --- A strong communicator. You're a balanced and comfortable presence around all people with a proven record of professional success, and some hard-won lessons only challenging situations or failure can teach. You communicate effectively with team members and clients alike, including under pressure. You're comfortable reaching out proactively to ensure expectations are shared and met, and comfortable speaking in front of large groups. YOU HAVE --- An MBA, MPH, MHA, or comparable degree (required).-- --- At least 15 years of professional experience within a healthcare setting with a track record of success in healthcare or healthcare related operations. --- At least 10 years experience in hiring, leading and developing diverse teams, and building an innovative, agile and inclusive culture resulting in a top-performing and highly engaged workforce. --- Knowledge of vaccination regulations, chemical storage, confidentiality and applicable healthcare laws. --- A natural interest for helping/supporting others. --- Excellent communication, interpersonal and critical thinking skills. If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter. OUR OFFER --- Starting compensation is commensurate with experience. --- 100% company paid premium healthcare and dental benefits. --- 100% company paid long and short-term disability, and life insurance. --- 401k (must be 21+). --- Four weeks of vacation plus thirteen holidays from the start. ATTRACTIONS OF THE JOB In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:-- --- Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues! --- Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company. --- Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options. --- Free weekly COVID-19 testing when required to work on site. CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.

Keywords: Lever, Philadelphia , CIC Health VP of Vaccine Operations - Cambridge, MA, Healthcare , Philadelphia, Pennsylvania

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