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Manager, Wellness and Population Health, Services

Company: Conner Strong & Buckelew
Location: Camden
Posted on: November 20, 2019

Job Description:

Department: Employee BenefitsJob Summary: This position is responsible for working with new and existing clients on the on-going design and delivery of wellness services and population health and programs and services for the firm in use with clients and prospects. This includes the selection of vendor partners, the development of unique products and services and in the on-going review of available solutions in the wellness and population health marketplace. This role also supports the service team and the new business team in the delivery of wellness and population health services. Finally, this role is responsible for the direct management wellness staff and wellness vendor management. -Principal Responsibilities Lead the development of creating global wellness and population health solutions for clientsProduce "standard wellness" - services and solutions for client useAct as the singular subject matter expert on wellness and population health for the firmEvaluate clinical data and claims data at the client level to help in the isolation of issues of care issues, gaps and other issues that will lead to specific client solutions in the wellness and population health spaceManage and inventory all vendor and carrier wellness and population health services and capabilitiesManagement and oversight of Wellness staff, vendor partnerships and day-to-day operations to ensure client satisfaction and retention in alignment with company policies and proceduresDevelops a staffing plan that includes new positions, new vendors, and current staff training and development in support of organizational and client needsResponsible for management and development of direct reports including coaching, mentoring, performance management and training to ensure the team is highly knowledgeable, professional and capableAssists staff in resolving problems and questions within the department's area of expertise and across department lines by seeing and understanding the broader impacts to the organization and its' clientsDesign, develop and assist Conner Strong & Buckelew and clients in the implementation and on-going strategy of their wellness programs -Determine budget, strategic goals, program vision, -etc. - all processes that involve a Wellness program for Conner Strong & Buckelew and clientsDevelop and maintain strong client relationships and assist client in communicating with and managing their vendor and carrier partnersAct as a liaison for both Conner Strong & Buckelew and for the clients to gather ideas and sponsor wellness eventsAssist clients in executing their Wellness program and strategy through development of Wellness committees, health fairs, vendor summits and other Wellness based activitiesAid client with communications, promotions and educational materials -Facilitate workshops to review population health analysis, survey results, and make recommendationsDevelop and deliver population health analysis and aggregate biometric screening resultsDrive increased utilization and engagement within the wellness program -Generate and analyze client utilization reports -Assist clients with vendor searches through issuing RFP's, reviewing vendor proposals and coordinating finalist meetingsContinuously researches, reviews and evaluates services of possible new vendors and offerings to stay up to date on industry changes and new Wellness initiativesResponsible for evaluation and continuous improvement of wellness services, programs and processesIdentify and develop initiatives to leverage existing partnerships, expanding business opportunities -Assist the Sales Team as the Wellness Product expert in presenting wellness/population health management to all current and prospective clientsParticipate in sales and finalist presentations when necessaryTrain Sales Teams and Wellness staffOther FunctionsActs as Subject Matter Expert for Wellness within Employee BenefitsStrong project management skillsStrong public speaking / presentation skillsStrong writing and communicative skillsTravel on a proactive, as-needed basis -Other duties as assigned.RequirementsBA/BS or equivalent work experience requiredRN or LPN required10 plus years' experience in corporate wellness and population health -with an insurance carrier, broker-consultant or employer/plan sponsorCertifications or designations, including certified corporate wellness specialist, certified wellness practitioner, workplace wellness specialist (WELCOA), Well-Cert, etc.Experience managing a book of business / multiple clientsManagement experience with multiple direct reports and demonstrated ability to manage and mentor staff strongly preferredProblem solverSelf-starter, flexible, and able to multitask with minimal supervisionMust be capable of working within a less structured -environment and with more complex issuesDemonstrated ability to collaborate and work in a team environmentMust be detail oriented and have strong organizational skillsMust be computer literate and knowledgeable in Windows -and Microsoft Office environment, including Word, Excel -and PowerPointMust have experience using the Internet and computerized -fitness screening and related softwareExperience using or similar Customer Relationship Management platform -Ability to work in an ever-changing, high pressure, organization/environmentMust be able to work with short deadlinesWorking Conditions Office environment with moderate noise level; able to work flexible hours and travel to other Conner Strong offices and client work sites as needed.All resumes can be sent to jobs@.Conner Strong & Buckelew is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability (physical or mental), marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.

Keywords: Conner Strong & Buckelew, Philadelphia , Manager, Wellness and Population Health, Services, Executive , Camden, Pennsylvania

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