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Assistant Store Manager

Company: Reebok
Location: King Of Prussia
Posted on: December 6, 2017

Job Description:

**Assistant StoreManager**
The Assistant Retail
Store Manager---s primary role is to assist the Store Manager in motivating,
coaching, and developing all store associates to deliver premier customer
service. To maximize the sales and profitability of Rockport---s retail stores.
include ensuring that corporate policies, procedures, and directives are
upheld, while bringing positive recognition to the brand and making necessary
business decision in the absence of Store Manager
**Key Accountabilities:**
**Assist in ManagingSales Costs and Profitability**
+ Maintain a superior level ofcustomer service.
+ Maintain a positive presence onthe sales floor.
+ Motivate staff and lead byexample.
+ Develop associates--- sellingskills through effective training and one on one coaching.
+ Encourage and motivateassociates to achieve sales with each customer.
+ Ensure that sales floor isfully stocked.
+ Work with Store Manager to gainunderstanding of and maintain awareness of the store---s financial performanceagainst plan and against last year.
+ Assist Store Manager inassessing the local market competition.
**Assist in ManagingProduct Presentation**
+ Implement a high standard ofvisual merchandising as directed by visual merchandising guidelines andStore Manager.
+ Walk the sales floor at thestart of each day and determine actions needed to maintain presentationstandards as upheld by Store Manager.
+ Make sure staff is trained andunderstands presentation and operational standards.
+ Use checklist to ensure thatsales floor is completely restocked throughout the day.
+ Uphold stockroom standards toensure efficient flow of product to sales floor.
+ Ensure that all salesdirectives issued by Store Manager and Corporate are executed in a timelymanner.
+ Assist in executing allmarkdowns, markups, and promotions by the date specified.
+ Ensure that this isaccomplished in Store Manager's absence.
**Assist in ManagingStore Controls**
+ Protect the security of cash,inventory, and other Company assets according to security guidelines anddirectives.
+ Assist in conducting monthlystore audits.
+ Notify Store Manager of anyproblems or discrepancies.
+ Assist in managing store on adaily basis in accordance with policies, procedures, and directives as communicatedby the Store Manager.
+ Make sure that all aspects ofthe store are cleaned and well maintained at all times and that thefollowing tasks are done properly:
+ Recovery should be done eachnight.
+ Restocking should be donebefore store hours as much as possible.
+ Projects and restocking thathave to be done during store hours should be accomplished in a neat andorderly manner.
**Assist in Managing theTeam**
+ Assist in recruiting, training,and developing all store associates.
+ Aid in proactive recruitmenton a consistent basis.
+ Aid in training all staffmembers upon hiring.
+ Assist in ensuring that allassociates are properly trained and cross trained.
+ Create an atmosphere that ispositive and inviting for both customers and staff.
+ Lead by example.
+ Be polite and courteous whencommunicating to staff and customers.
+ Assist in maintaining a highlevel of customer service.
+ Assist Store Manager in thedevelopment of the staff.
+ Communicatedevelopment needs of staff to Store Manager.
+ Assistin implementing development plans when needed.
**Assist in ManagingEffective Communications**
+ Maintain the necessarycommunication in the absence of the Store Manager.
+ Hold daily sales meetings,participate in weekly management meetings and monthly staff meetings.
+ Post sales goals andcommunicate other essential information to sales staff in a timelymanner.
+ Proactively communicate withyour Store Manager daily. Assist in weekly communications to DistrictManager.
+ Maintain open and honestcommunication with sales staff and Store Manager
**Key Competencies**
**Communicatewith Others**
o Transports information effectively in
individual and group situations (such as presentations, meetings, and one-to-one
o Negotiates skillfully in tough situations with
both internal and external groups by being both direct and forceful as well as
o Listens to others, targets communication to
the appropriate recipients and gets messages across that have the desired
**ManageRelationships and Diversity**
o Co-operates well and effectively with people
from a wide variety of backgrounds within and outside the company
o Steps up to conflicts, seeing them as a
natural part of relationships, and finds a common ground to resolve differences
and to develop solutions
o Always acts with the internal or external
customer in mind and establishes and maintains effective and trustful
o Navigates effectively through the hierarchy
and culture of the adidas Group and takes an active interest in understanding
other areas of responsibility
**Planningand Organizing**
+ Works independently and is ableto perform a variety of tasks with different levels of complexity bydeveloping effective plans and organizing his / her work efficiently
+ Thinks and acts in agoal-oriented manner, prioritizes and completes tasks in order ofimportance
+ Utilizes personnel, financial,and material resources effectively and efficiently to get things done
+ Identifies key issues and drawsconclusions by analyzing and comparing data from different sources ofinformation
+ Uses effective approaches forchoosing a course of action or developing appropriate solutions
+ Looks beyond the obvious anddoes not stop at the first answers or stick to traditional ways ofthinking and achieving
+ Seeks and values feedback andworks actively to improve himself / herself
+ Looks for new challenges(tasks, topics) and learns quickly when facing them
+ Considers change as anopportunity and willingly adapts to changing environments
**5. Analysis andProblem Solving**
**6. Learning andSelf-Development**
**Knowledge, Skills,& Abilities:**
+ **Leadership:** Proven leadership experience, with the ability totrain and develop store work force.
+ **Merchandising:** Ability to merchandise and manage store operationseffectively.
+ **Communication:** Must have excellent verbal and written communicationskills, superior interpersonal skills, and the ability to influence alllevels of management.
+ **Customer Service:** Ability to provide (directly and through others)superlative customer service experiences.
+ **Delegation:** Ability to delegate effectively
+ **Multi-tasking:** Ability to handle multiple and competing priorities
+ **Strategy/Planning:** Strategic and critical thinker, able develop planswhich support corporate goals and to troubleshoot operational issues.
**Department:** Retail US
**Business Unit:** Rockport
**Assistant Store Manager**
**PA-King Of Prussia**

Keywords: Reebok, Philadelphia, Assistant Store Manager, Executive, King Of Prussia, Pennsylvania

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