General Manager of Concessions - Oriole Park at Camden Yards
Company: Compass Group Poland Sp. z o.o.
Location: Baltimore
Posted on: May 16, 2025
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Job Description:
Levy SectorSalary: $70,000 - $90,000Other Forms of Compensation:
Free parking, employee meals, etc.Different perspectives make us
better. We're committed to creating an equal opportunity and fair
treatment environment, where learning and growing together is just
part of our every day. An environment where you can be your
authentic self.About Levy
The disruptor in defining the sports and entertainment hospitality
experience, Levy is recognized as the market leader and most
critically acclaimed hospitality company in its industry. Twice
named one of the 10 most innovative companies in sports by Fast
Company magazine and one of the top three Best Employers for
Diversity in America by Forbes, Levy's diverse portfolio includes
award-winning restaurants; iconic sports and entertainment venues,
zoos and cultural institutions, theaters, and convention centers;
as well as the Super Bowl, Grammy Awards, US Open Tennis
Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS
All-Star Games.Job SummaryAs a General Manager of Concessions, you
will be responsible for leading your team members in executing The
Levy Difference in regards to operations, human resources and
financials. From hiring, training and developing team members to
ensuring that all costs are met and quality show standards are
maintained at all times, you will be representing Levy and
communicating our philosophies and culture to all that you come in
contact with.Detailed Responsibilities
* Holds team accountable to steps of service to deliver great guest
service
* Ensures that team members consistently deliver heartfelt
hospitality to every guest, every time
* Ensures team members have the tools necessary to complete their
jobs
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients, guests,
subcontractors, not-for-profits and Levy team members
* Regularly obtains feedback from clients and guests to improve
operations
* Supports and communicates Levy initiatives
* Respond and assist in any departmental guest service issues
* Ensures execution of all menus, promotions and programs as
outlined by the Director of Operations in accordance with Levy
standards
* Acts as a liaison with the team, including partner s operational
team, Levy team and other areas as needed to ensure efficient
operational performance
* Ensures proper execution of preventive maintenance schedule as
set forth by Director of Operations
* Ensures that daily walkthroughs are being conducted in both FOH
and BOH for every event
* Ensures that all security, safety and sanitation standards are
achieved
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Provides operational planning to ensure adequate products and
equipment are ordered for anticipated business levels
* Employs good safety and sanitation practices
* Practices proper product control and handling of all inventory
and equipment
* Follows and enforces responsible alcohol service policies
* Ensures team members adhere to Levy guidelines as stated in the
team member training manual and employee handbook
* Forecasts and adequately schedules team members to meet
operational needs and desired targets
* Uses all performance management tools to provide guidance and
feedback to team members
* Promotes a cooperative work climate, maximizing productivity and
morale
* Conducts regularly scheduled meetings to ensure lines of
communication are open between management and team members
* Interviews, hires, trains and develops team members according to
Levy guidelines
* Displays a positive attitude towards team members
* Mentors department managers to develop their skills and
leadership abilities
* Other duties and responsibilities, as needed
Skills and Experience
* 5+ years of experience in a food and beverage operational
position
* Bachelor s degree in Hospitality Management is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skillsCurious
about Life at Levy? Check it out: Levy is a member of Compass Group
USA. Compass Group/Levy is an equal opportunity employer. At
Compass/Levy, we are committed to treating all Applicants and
Associates fairly based on their abilities, achievements, and
experience without regard to race, national origin, sex, age,
disability, veteran status, sexual orientation, gender identity, or
any other classification protected by law.
Qualified candidates must be able to perform the essential
functions of this position satisfactorily with or without a
reasonable accommodation. Disclaimer: this job post is not
necessarily an exhaustive list of all essential responsibilities,
skills, tasks, or requirements associated with this position. While
this is intended to be an accurate reflection of the position
posted, the Company reserves the right to modify or change the
essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including
those with a criminal history (including relevant driving history),
in a manner consistent with all applicable federal, state, and
local laws, including the City of Los Angeles' Fair Chance
Initiative for Hiring Ordinance, the San Francisco Fair Chance
Ordinance, and the New York Fair Chance Act. We encourage
applicants with a criminal history (and driving history) to
apply.Applications are accepted on an ongoing basis.At Levy, team =
family. And we'll always take care of family, learn more about Levy
benefits offered.
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Keywords: Compass Group Poland Sp. z o.o., Philadelphia , General Manager of Concessions - Oriole Park at Camden Yards, Executive , Baltimore, Pennsylvania
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