Manager of Southwest Dental - Brooklyn

Company: NYU Langone Hospitals
Location: New York
Posted on: May 9, 2025

Job Description:

Family Health Centers at NYU Langone - Manager of Southwest Dental, BrooklynFamily Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and social support programs. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge.Position Summary:We have an exciting opportunity to join our team as a Manager of Southwest Dental - Brooklyn. The successful candidate will oversee the daily operations of the Orthodontics site, demonstrating strong organizational skills. The Manager should be an innovative problem solver, capable of working independently and collaboratively with the Clinical Director, Site Director, and the FHC Leadership Team to meet financial and operational goals.Job Responsibilities:

• Plan, direct, and coordinate daily activities of the Orthodontic clinic.
• Perform other duties as assigned.
• Ensure effective operation of clinical and administrative information systems.
• Lead marketing outreach and health education activities to promote patient engagement and access to care.
• Resolve patient complaints and monitor satisfaction levels among patients and staff.
• Maintain current and accurate credentialing statuses and malpractice insurance for all participating insurances.
• Manage ordering, organization, and security of supplies and equipment.
• Collaborate with Departmental Leadership and RED+F to ensure safety and comfort of patients and staff, and enforce action plans when necessary.
• Ensure compliance with policies, procedures, and standards including OSHA, DOH, and JCAHO.
• Schedule and monitor compliance with mandatory trainings.
• Oversee staffing and scheduling to ensure adequate coverage.
• Serve as timekeeper for payroll submissions.
• Utilize reports and data to track key performance indicators.
• Supervise operational workflows including registration, billing, insurance verification, treatment coordination, referral work queues, sterilization, etc.
• Manage site financial operations including billing, accounts receivable, payments, adjustments, and annual budgets.
• Plan and implement strategic initiatives to improve performance in patient care, operations, revenue cycle, patient experience, and quality.Minimum Qualifications:

• Bachelor's degree required.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Successful staff management experience.
• Experience with Electronic Health Records and IT systems.
• Excellent written and oral communication skills.
• Strong interpersonal and presentation skills.
• Self-motivated, detail-oriented, and analytical.
• Ability to prioritize and execute tasks effectively.
• Customer service-oriented and team-focused.Preferred Qualifications:
  • Experience in Orthodontic practice.
  • Experience with billing operations.Qualified candidates must communicate effectively across all organizational levels.NYU Langone Health values diversity and inclusion. We encourage all qualified individuals to apply, regardless of race, gender, or background. Applications must be completed online. For more information on our EEO policies, .The salary range for this role is $66,415.19 - $86,612.40 annually, depending on experience and qualifications. This range complies with New York State salary transparency laws.
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Keywords: NYU Langone Hospitals, Philadelphia , Manager of Southwest Dental - Brooklyn, Executive , New York, Pennsylvania