Project and Operations Manager

Company: Manyone
Location: New York
Posted on: May 5, 2025

Job Description:

Hi! We are ManyoneFor our Manyone New York City team in Brooklyn, we're looking for a Project and Operations Manager with ample experience in strategic digital design to elevate our project organization and keep both the team and the clients beautifully organized. It's important that you are located within a 2-hour commute of Brooklyn Navy Yards.At Manyone we're all about collaboration, making it happen and leaning into everything that's next - an inclusive environment that favors curiosity and adaptiveness and challenges us to always approach challenges with an open mindset.As part of the Brooklyn, NY office, you'll be part of a tightly knit team working across disciplines and team boundaries to deliver industry-shaping solutions to businesses both in the US and worldwide.Your job:Your role is broader than a traditional Project Manager: you'll own large parts of the operations related to the client, from contracts and terms to the final delivery, follow-up and management of stakeholder relationships on the client side.You'll not only manage the operations of projects but also understand the strategic impact of projects on our clients' business and can articulate this to the client, be it in strategic proposals, workshops or discovery calls.Part of the role will be managing general operations for the team, making sure that invoices, payments and other important tasks get done.Among your responsibilities will be:

• Coordinate week-to-week design tasks with the team and the client
• Listen to client feedback and requests and define new design tasks
• Work with the team to deliver projects on time and within target
• Collaborate with Manyone's strategists and designers to advise clients about current and future projects
• Identify opportunities and pain points on the client side and discuss how strategic design can address them
• Participate in the entire design process, from insights to launch
• Work on improving processes related to delivery and client experience
• Manage team operations including invoices, payments, resource bookings, etc.What we're looking for:
  • At least 4 years of experience in a collaborative, adaptive agency environment, with a desire to master project management and organization
  • Background as a designer with ability to understand and organize creative processes and guide clients strategically
  • Excellent communication skills, with ability to detect and act on changes quickly and decisively
  • Experience with digital, brand, or service design projects
  • Strong understanding of design processes spanning insights, strategy, UX, digital design, and technology
  • Problem-solving mindset and team-oriented attitude
  • Excellent English communication skills, both verbal and written
  • Located within a 2-hour commute of Brooklyn Navy Yards and hold a valid work visa
  • We value a T-shaped skill set: managing finances, timelines, and deliverables as a foundation, with an interest in adjacent skills like workshop facilitation, coding, etc.What we offer:
    • Flexibility to work from home 2-3 days a week
    • Life insurance and health benefits
    • International environment with cross-cultural collaboration
    • Continuous learning and development opportunities
    • Salary range: $120,000 - $140,000 per yearHelp us shape everything that's next.Every day, from our 14 locations in 10 countries, our more than 300 strategists, designers, and technologists help businesses grow by providing a clear vision, creative problem-solving, and concrete results. Across industries and markets, there are endless possibilities to make bold change happen, and we want to be our clients' business partner of choice.
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Keywords: Manyone, Philadelphia , Project and Operations Manager, Executive , New York, Pennsylvania