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General Manager

Company: HC-Resource
Location: Philadelphia
Posted on: June 12, 2024

Job Description:

JOB SUMMARY:HC-Resource is looking for a General Manager to handle the day-to-day management of the restaurant. The GM is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
  • Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
  • Ensure CHARM service model is fully integrated by FOH Team with every Guest.
  • Communicate company initiatives and tactics to drive sales and profitability.
  • Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
  • Conduct regular one-on-ones and follow-up with Managers and Team Members.
  • Reinforce Team Members' skills and Managers' leadership behaviors.
  • Identify and implement strategies to retain the best Team Members.
  • Control receiving and inventory levels and report all concerns to Area Coach (AC).
  • Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
  • Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
  • Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.REQUIREMENTS:
    • Must be at least 21 years old.
    • High School Diploma or High School equivalency required. Bachelor's Degree preferred.
    • Prefer 3years of hands-on restaurant management experience.
    • ServSafe Certified preferred or able to obtain certification within 90-days of employment.
    • Valid Driver's License.
    • Commitment to excellence in friendly service.
    • Proven ability to grow sales.
    • Ability to inspire and motivate others.
    • Able to analyze issues and problem solve.
    • Sets clear goals for themselves and their team.
    • Demonstrates strong verbal and written communication skills.
    • Foster collaboration and teamwork within your team.PHYSICAL REQUIREMENTS:
      • Regular attendance and the ability to work up to 55 hours/week
      • Ability to stand or walk for hours at a time.
      • Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop.
      • Ability to frequently lift and carry items up to 50 lbs.
      • Ability to tolerate significant changes in temperature.
      • Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions.
      • Good close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
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Keywords: HC-Resource, Philadelphia , General Manager, Executive , Philadelphia, Pennsylvania

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