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Director, Product Development- Food & Beverage Vertical

Company: Comcast Corporation
Location: Philadelphia
Posted on: May 10, 2024

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryThe Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions.

The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions.

Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team.Job DescriptionResponsibilities:

  • Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment.
  • Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment.
  • Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems.
  • Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations.
  • Work with Operations team to scope and deploy pilot work and monitor logistics.
  • Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics.
  • Facilitate user research sessions in partnership with UX / Design teams.
  • Pursue competitive research on a quarterly basis.
  • Identify and understand vertical and industry competitive trends.
  • Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.Qualifications:
    • Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry.
    • Superb communication and interpersonal skills.
    • Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations.
    • Strategic thinking and ability to develop deep understanding of market structures and go-to-market models.
    • Data-driven, fact-based approach to analysis and decision making.
    • Preference and aptitude for working independently and across a matrix organization.
    • Willingness to travel domestically and globally up to 25%.Relevant Work Experience:
      • 8+ years of relevant work experience in product management, engineering, or related technical field experience.
      • A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value.
      • Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses.
      • Experience building and leading presentations from executives to decision-makers to all supporting teammates.
      • Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences.
      • Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing.
      • Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization.
      • Experience with Jira and Salesforce is a plus, but not required.
      • Experience working with Fortune 500 customers strongly preferred.
      • This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity.Education:
        • Bachelor's Degree with MBA considering a plus
        • While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Employees at all levels are expected to: -
          • Understand our Operating Principles; make them the guidelines for how you do your job. -
          • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. -
          • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. -
          • Win as a team - make big things happen by working together and being open to new ideas. -
          • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. -
          • Drive results and growth. -
          • Respect and promote inclusion & diversity. -
          • Do what's right for each other, our customers, investors and our communities. -Disclaimer: -
            • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. -Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience10 Years +

Keywords: Comcast Corporation, Philadelphia , Director, Product Development- Food & Beverage Vertical, Executive , Philadelphia, Pennsylvania

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