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Vice President, Product Management, eCommerce - Philadelphia, Pennsylvania

Company: Universal Music Group
Location: Philadelphia
Posted on: May 28, 2023

Job Description:

Vice President, Product Management, eCommerce page is loaded Vice President, Product Management, eCommerce Apply locations Philadelphia, Pennsylvania time type Full time posted on Posted 2 Days Ago job requisition id UMG-10291 We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
- How we LEAD: The Vice President of Product Management, e-Commerce, will lead a product team responsible for artist storefronts in the US. This is a critical role, working with the business, marketing, & engineering teams, to optimize and influence the product roadmap for eCommerce activities at UMG. This is a newly created position, coming at a critical time, as UMG looks to upgrade and unify its eCommerce efforts globally. If you love music - this is a unique opportunity to influence how UMG interacts with artists and their fans. How you'll CREATE:

  • Function as the lead product manager for eCommerce at UMG in the United Sates; support the eCommerce team's vision by helping shape the eCommerce platform strategy and building out capabilities to enable new and existing revenue streams
  • Support a frictionless purchasing experience, such as
  • Unifying the consumer journey and messaging across UMGs digital touch points to connect with prospects and customers, -
  • Partnering with UX & creative to optimize the end-to-end funnel across landing page, shopping, checkout and order fulfillment
  • Personalizing the products and services offered, and
  • Measuring the complete customer lifecycle
  • Constantly measure the customer feedback loop; ensure customer happiness and loyalty
  • Understand site performance and user behavior to enable business decision-making
  • Drive site analytics and reporting to understand drop-off, monitor cart abandonment, identify friction in checkout process, and improve site engagement to increase customer acquisition
  • Optimize product/category data and SEO/SEM performance
  • Manage sales, promotions, and new product launches across digital platforms
  • Install and manage Shopify app integrations to improve customer acquisition and retention
  • Collaborate with business owners and SMEs to define product backlog and prioritize features / solutions according to market value and business needs -
  • Work with Business Analysts and Technical Product Managers to translate the product vision into actionable stories a dev team can pick up
  • Stay current with the latest technology trends and provide feedback on vendors; identify and recommend partnerships and or acquisition opportunities to expand product capabilities and fill out our suite of services. Bring your VIBE:
    • The ideal candidate has 12-15 years working in a product development environment and a deep understanding of eCommerce platforms
    • 7-10+ years Product Owner / Product Management experience
    • 5-7+ years full product lifecycle experience managing revenue focused products within eCommerce or marketplace websites
    • Experience with managing a product team
    • Set a clear vision for to inspire success
    • Hire and train qualified candidates Perks Playlist:
      • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
      • Comprehensive medical, dental, vision, and FSA options, as well as:
        • 100% coverage for out-patient mental health services
        • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
        • A lifetime fertility support allowance of $30,000 to plan participants
        • Student Loan Repayment Assistance and Tuition Reimbursement
        • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
          • Variety of ways to prioritize much-needed time away from work including:
            • Flexible Paid Time Off (PTO) for exempt employees
            • 3-weeks PTO for non-exempt employees
            • 2-weeks paid Winter Break
            • 10 Paid Holidays (including Juneteenth and Wellbeing Day)
            • Summer Fridays (between Memorial Day and Labor Day)
            • Generous paid parental leave for every type of parentDisclaimer: This job description only provides an overview of job responsibilities that are subject to change.

              Universal Music Group is an Equal Opportunity EmployerWe are an E-Verify employer.For more information, please click on the following links.E-Verify Participation Poster: -English / Spanish E-Verify Right to Work Poster: -English -- -Spanish
              Job Category:eCommerce About Us We are Universal Music Group, the world's leading music company. We are the home for music's greatest artists, innovators and entrepreneurs.

Keywords: Universal Music Group, Philadelphia , Vice President, Product Management, eCommerce - Philadelphia, Pennsylvania, Executive , Philadelphia, Pennsylvania

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