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Program Manager

Company: Catalent Inc
Location: Philadelphia
Posted on: May 28, 2023

Job Description:

Catalent Pharma Solutions in Philadelphia, PA is hiring a Clinical Supply Program Manager, Commercial . The Program Manager has overall responsibility and accountability for providing Global Leadership and proactive Client Relationship management to a client or group of clients as appropriate ensuring appropriate communication, business engagement, implementation, and service delivery to enable retention, growth and long-term mutual business partnership. This will be achieved through leading global teams comprised of Global Project Managers and Project Managers across Demand-Led and Direct to Patient trials.
This is a full-time role position: Monday - Friday, days (FLEXIBLE SCHEDULE, REMOTE AND ON-SITE SPLIT).
Catalent is a global, high-growth, public company and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier lives.
This 206,878 square-foot facility, located in the Philadelphia area is Catalent's global Center of Excellence for Clinical Supply Packaging. Catalent offers GMP secondary packaging and clinical labeling services throughout our global network. Packaging can be configured to hold a single product or multiple products as determined by study requirements. We offer manual patient kit assembly along with semi-automated and automated wallet sealing and high-speed automated carding to meet the needs of studies of all sizes. For temperature sensitive products and those with minimal to zero allowable time out of environment, we can perform secondary packaging in refrigerated and frozen packaging rooms or over dry ice depending upon your project needs. Using our Clinicopia global labeling system with its multi-lingual label phrase library we can design single panel, booklet labels or our unique Peel-ID--- safe storage labels for your studies. Single panel and Peel-ID--- safe storage labels can be conveniently reviewed and approved online via our Fusion portal before being printed and inspected at our facilities.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee.
The Role:

  • Strategic planning and goal setting, project execution and governance, project documentation, project prioritization and portfolio alignment, cross functional resource identification, and process improvement and standards development.

  • Manage several large-scale commercial projects concurrently, creating governance structure to report on program health. Position is responsible for providing motivation; leadership and direction to the CSS site teams, ensuring all assigned customers' projects and programs are managed effectively and delivered according to Catalent and customer expectations.

  • The Commercial CSS Program Manager is accountable for leading internal cross-functional teams to ensure the effective delivery of projects within the program from initiation to close out, ensuring teams are following established policies and procedures in the delivery to agreed scope, customer expectations and mutually agreed goals and objectives of Catalent and the customer.

  • Builds relationships with customer and internal resource group to facilitate effective communication and collaborative working practices. To aid in communication, this individual will be responsible for developing and implementing dashboards or other communication tools to be leveraged at all levels of the organization.

  • Act as the customer advocate and ensure comprehensive and seamless, "One Catalent" approach to customers. Required to identify and build strong relationships with decision makers, influencers and day to day working contacts in the assigned customer company.

  • Work with internal and external parties to lead any remediation activities with any customer experiencing difficulties or challenges. Develop a deep understanding and expertise of customer specific practices and tools to ensure Catalent alignment.

  • Own point of accountability role for Catalent and serve as primary point of escalation in the delivery of assigned programs and projects and develop close relationship and communication with customer assigned point of accountability for assigned programs and projects.

  • Drive continuous improvement initiatives. This will require Coordination with sales, operations, client services, and Quality to ensure the highest level of client service.

  • Other duties as assigned.

    The Candidate:

    • Bachelor's Degree and 5+ years of relevant work experience as a Project/Program Manager with commercial pharmaceutical products (packaging/manufacturing) required.

    • PMP or formal project management certification preferred

    • Management Qualification preferred

    • In depth understanding of clinical trials, contract development/research, and current Catalent business services.

    • Thorough knowledge of GMP

    • Good knowledge of drug development process and GCP requirements in clinical development

    • Experience in demonstrating leadership, influencing and collaboration in a multi discipline environment.

    • Physical requirements: Individual may be required to sit, stand, walk regularly and occasionally lift up to 10 pounds; ability to communicate orally with customers, vendors, and co-workers. Regular use of telephone and email. Hearing, vision, and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and fax machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. If NOT located in Philadelphia, candidate must be willing to travel 25%.

      Why you should join Catalent:

      • Defined career path and annual performance review and feedback process

      • Diverse, inclusive culture

      • 19 days of PTO + 8 paid holidays

      • Several Employee Resource Groups focusing on D&I

      • Dynamic, fast-paced work environment

      • Employee Stock Purchase Program

      • Positive working environment focusing on continually improving processes to remain innovative

      • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives

      • Competitive salary with possible bonus potential

      • Community engagement and green initiatives

      • Generous 401K match and Paid Time Off accrual

      • Medical, dental and vision benefits effective day one of employment

      • Tuition Reimbursement - Let us help you finish your degree or earn a new one!

      • GymPass program to promote overall physical wellness

      • Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

        Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
        Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.
        personal initiative. dynamic pace. meaningful work.
        Visit Catalent Careers ( to explore career opportunities.
        Catalent is an Equal Opportunity Employer, including disability and veterans.
        If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
        Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
        Important Security Notice to U.S. Job Seekers:
        Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
        California Job Seekers can find our California Job Applicant Notice HERE ( .

Keywords: Catalent Inc, Philadelphia , Program Manager, Executive , Philadelphia, Pennsylvania

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