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IT Asset Management & CMDB Lead

Company: Catalent Inc
Location: Philadelphia
Posted on: May 29, 2023

Job Description:

IT Asset Management & CMDB Lead
Position Summary:
Catalent is a global, high-growth, public company, and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier lives. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
This is a unique role combining asset management and configuration management database responsibilities. The IT Asset Management & CMDB Lead will drive the design and implementation of an IT asset management program and ServiceNow's CMDB. The IT Asset Management & CMDB Lead is a key enabler for enabling operational visibility, control, and performance improvement across Catalent.
Location: Remote (must be within 50 mile radius of a US Catalent site)
The Role:

  • Design and execute asset management policies, procedures, and processes

  • Use the asset management tools to analyze, review and track asset data

  • Develop asset control processes to monitor accountability identification, maintenance, location and contracts

  • Manage asset reconciliation, vendor agreements and asset disposal agreements

  • Monitor software licenses to ensure they comply with license agreements and usage standards

  • Administer, lead, and carry out all aspects of configuration management processes to ensure the accuracy of the CMDB; identify and rationalize various data sources populating the CMDB

  • Identify important metric targets, establish baselines, help drive results improvements, measure, and report results

  • Interface with ServiceNow platform team to drive end-to-end technical excellence with the goal of eliminating manual processes and simplifying workflows for complex procedures

  • 5% travel expectations

  • Other duties as assigned

    The Candidate:

    • Bachelor's degree in computer science or equivalent experience in information-technology, engineering, system analysis or a related study preferred

    • In lieu of a degree 6+ years equivalent experience

    • At least 3 years hands-on experience building and maintaining a multi-source configuration management database (CMDB) within a large organization, preferably within ServiceNow

    • Expert-level understanding of ServiceNow reporting and dashboards

    • Experience with asset management (hardware & software)

    • Experience working in a managed service provider environment

    • Experience meeting CIS control framework for asset management

    • Experienced developing and administering a hardware and software lifecycle management program within a large organization

    • Extensive understanding of APIs and databases

      Why You Should Join Catalent:

      • Several Employee Resource Groups focusing on D&I

      • Employee Stock Purchase Program

      • Tuition Reimbursement---- Let us help you finish your degree or earn a new one!

      • Generous 401K match

      • 19 days accrued PTO + 8 paid holidays

        Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
        Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.
        personal initiative. dynamic pace. meaningful work.
        Visit Catalent Careers ( to explore career opportunities.
        Catalent is an Equal Opportunity Employer, including disability and veterans.
        If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
        Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
        Important Security Notice to U.S. Job Seekers:
        Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
        California Job Seekers can find our California Job Applicant Notice HERE ( .

Keywords: Catalent Inc, Philadelphia , IT Asset Management & CMDB Lead, Executive , Philadelphia, Pennsylvania

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