Manager, Software Engineering
Company: FreedomPay
Location: Philadelphia
Posted on: March 19, 2023
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Job Description:
The FreedomPay Commerce Platform is the technology of choice for
many of the largest companies across the globe in retail,
hospitality, lodging, gaming, sports and entertainment,
foodservice, education, healthcare and financial services.
FreedomPay's technology has been purposely built to deliver rock
solid performance in the highly complex environment of global
commerce. The company maintains a world-class security environment
and was first to earn the coveted validation by the PCI Security
Standards Council against Point-to-Point Encryption with EMV
standard in North America. FreedomPay's robust solutions across
payments, security, identity and data analytics are available
in-store, online and on-mobile and are supported by rapid API
adoption. The award winning FreedomPay Commerce Platform operates
on a single, unified technology stack across multiple continents
allowing enterprises to deliver a consistent, repeatable experience
on a global scale. FreedomPay is a fast paced, high growth company
with a great culture with competitive benefits and compensation
with a business casual atmosphere.
The primary purpose of this role is to oversee and manage two or
more software development teams of software & QA engineers in
delivery of high quality, high performing, secure software products
and solutions. This is a hands-on technical management role with
direct management over team leads and individual contributors. This
role is accountable and directly involved in all aspects of the
software development and testing, SDLC process and tooling,
continuous improvements, team dynamics, and the growth and
improvement of the individuals on each team. This role is a subject
matter expert over one or more products and industries his/her
teams are accountable for.
Technical Execution:
--- Accountable for the productivity and quality of the software
development and testing produced by the teams you manage
--- Responsible for ensuring the delivery of projects on budget, on
time, to requirements, and with high quality, high performance, and
high security
--- Accountable for individuals on the teams with direct reporting
responsibility, them to you
--- You will work closely with the team leads on software delivery,
and will take the lead on coaching, mentoring, guiding, and
motivating the individual team members.
--- Works closely with internal stake holders to have a solid
understanding of business and product. The manager should be a
subject matter expert over the products and technology his/her
teams support.
--- Ensure the teams are aligned with the business goals and
objectives.
--- Directly involved in reviewing and ensuring proper detailed
refinement approaches for stories/tasks and the architecture of the
product is consistent and holistic as it evolves. Work with other
managers/directors across teams on alignment and collaboration to
continuing helping the organization as a whole
--- Ensure the teams execute proper work break down structures
within the SDLC/Agile SCRUM framework working with product
owners/BSA's/architects and team members: Ensure efficient work
refinement and engineers participate in many aspects of software
design and approach refinement
--- Ensure the teams define proper acceptance criteria, as well as
document the technical requirements, business and system process
flows, data flows, system integration definitions, application
requirements, interactions and dependencies with components, and
conceptual designs
--- Ensure CICD with automated builds, code scans, automated
testing, test coverage, and deployments are a cultural fabric of
the teams you manage. Be involved, hands on, in the design and
coding of various aspects of the products. This ensures direct
participation in the team's activities for insight into proper
coding and testing practices
--- Directly participate with complex coding/problem solving,
solution design and implementation.
--- Work closely with the leads on removing blockers and driving
efficiency within the team. Actively own root cause analysis and
ensure proper process updates to prevent future issues
Non-Technical Execution:
--- Foster a high performance environment with diverse
resources
--- Manage and be accountable for the motivation at a level high
for all the team members
--- Ensure and encouraging a healthy and positive work environment
promoting collaboration, flexibility, and continuous
improvement.
--- Directly manage and coach the team members
--- Solicit input from the team leads and other resources in
providing relative feedback and coaching.
--- Work with team leads and each team member on the growth and
development of them. Deliver performance reviews/appraisals, and
discipline actions of team members
--- Take an active role in project planning, staffing plans, team
capacity vs expected delivery to meet commitments, and product
prioritization discussions.
--- Ensure proper capacity constraints and solutions are escalated
and discussed.
--- Ensure proper metric tracking, reporting, review, and
continuous improvement around delivery and quality
--- Be accountable for the boarding and training of new team
members
--- Work with HR on refining the programs.
--- Actively participate in all team agile ceremonies to foster a
strong team environment
--- Always ensure the company's proprietary and confidential
information is protected
--- Occasional travel may be required
Required education/skills
As the fastest growing commerce company in the industry, we offer
the opportunity for tremendous upward mobility within the company
as well as development and professional growth opportunities.
FreedomPay provides exceptional benefits including medical,
prescription, dental and vision coverage, Life Insurance,
Retirement Plans with company match, commission sharing plan,
flexible hybrid working environment, and great parental and other
leave programs. All positions must be able to successfully pass a
background check as well as a credit check.
Keywords: FreedomPay, Philadelphia , Manager, Software Engineering, Executive , Philadelphia, Pennsylvania
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