Operations Manager

Company: City Fitness
Location: Philadelphia
Posted on: January 27, 2023

Job Description:

Description: The Operations Manager is responsible for the day-to-day leadership, performance management and the overall successful operation of an individual location. The OM provides general direction and ongoing training to reporting department, to ensure operational success and strategic alignment with Company policies and procedures. The OM works closely with Leads and Co-Managers to ensure members receive exceptional customer service from a friendly staff, in a clean and well-maintained facility. City Fitness proudly offers competitive pay based on experience and certified qualifications. Other employment benefits include:

• Complimentary gym membership
• Health Insurance
• Vision Insurance
• Dental Insurance
• Short-term Disability Insurance
• On-Demand Pay
• Enhanced Paid-Time Off
• Employee discounts and community partnership perks Requirements:
  • Must be 18 years or older
  • Must be a super awesome human
  • Must have GED or High School Equivalency
  • 1-3 years of experience supervising and developing staff
  • Food Serv-Safe certification not required for hire, but may be a condition of employment depending on the employment location.
  • Must be proficient in Microsoft Office Suite
  • Must know 1 dad joke and posses the ability to deliver the punch line with enthusiam and vigor Competencies
    • Must have strong communication skills, and respond well to questions
    • Excellent interpersonal and customer relations skills
    • Ability to lead and manage others
    • Utmost ethical conduct
    • Ability to take initiative and problem solve
    • Dedication to maintaining personal integrity and one's own health and fitness
    • Adapts very well to change and inconsistency in the workplace
    • Ability to present oneself, and the company, in a professional manner
    • Ability to organize, prioritize, and meet deadline. Supervisory Responsibility The Operations Manager serves as the immediate supervisor to all Front-Line, ProShop (location specific), and Cleaning Staff. The OM is accountable for the overall performance management and on-going care of each reporting department. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Managers must be computer literate and comfortable working with a multitude of computer software and information systems. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Type/Expected Hours of Work This is a full time position that requires a physical onsite presence and a minimum of 40 scheduled hours per work week. Unless otherwise specified, the expected days and hours of work are Monday through Friday, 9am to 6pm. At times this position may requires long hours, weekend work, and/or inconsistency in scheduling as job duties, staffing demands, or special projects require. On-going schedule alterations must be approved in advance, in writing, by the VP of the department. Travel This position requires a medium to moderate amount of travel. Individuals are expected but not limited to, travel between all locations, as the job duties and trainings demand Work Authorization/Security Clearance This position requires additional screening as a condition of hire. PI202045498

Keywords: City Fitness, Philadelphia , Operations Manager, Executive , Philadelphia, Pennsylvania