Client Service Director- Market Research (Remote)

Company: M3USA
Location: Fort Washington
Posted on: August 7, 2022

Job Description:

Job Description

Support maintenance of the assigned account(s) by effectively managing contracts and up-sell/cross-sell opportunities

Actively network within existing client contacts for any new business/prospects

Organizing client and internal kick off calls, developing insightful proposals and delivering strategic sales communications

Consulting with clients on sample design and business issues.

Provide superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients

Resolving sales or delivery issues with client and Operations teams

Managing bid requests, and ensuring proper and timely delivery

Collaborating with partners and vendors to ensure seamless project execution

Act as the liaison between Sales and Project Managers on all projects.

Light travel (possibly with a sales VP) to support onsite client visits as well as earn and develop business by presenting capabilities.

Maintaining personal quota while delivering on the above

Keywords: M3USA, Philadelphia , Client Service Director- Market Research (Remote), Executive , Fort Washington, Pennsylvania