Manager or Director of Customer Experience - Up To $120K/Year
Company: AmerCareRoyal
Location: Brookhaven
Posted on: May 16, 2022
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Job Description:
Manager or Director of Customer Experience
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Job Overview
The Director of Customer Service will direct and oversee the
organizations business to business customer service operations in
the Dallas/Fort Worth TX area for a national wholesale distribution
company. (Please DO NOT APPLY unless you have order management
experience. Bank, mortgage, and similar consumer call center roles
will not be responded to. Local candidates only) This role reports
into our supply chain organization. Central to this role is order
management, whole order lifecycle, intake through shipment,
operations and logistics mindset. Knowledge of inbound/outbound
order ticketing, back orders, split shipments and customers service
level agreements is desired.
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Compensation:
AmerCareRoyal offers competitive compensation plans; salary range
of $105,000 to $120,000 for this position which will be based on
the candidates level of experience. Compensation also includes
participation in our corporate bonus, 401k and profit sharing
plans.
We also offer medical, dental, vision, disability and life
insurance along with an HSA plan, unlimited vacation, sick and
personal days, and a full portfolio of work life benefits. No
relocation will be offered.
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Supervisory Responsibilities:
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Duties/Responsibilities:
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Required Skills/Abilities:
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Education and Experience:
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About Us
AmerCareRoyal is a leading provider of products for the foodservice
and retail industries. AmerCareRoyal's product line currently
includes 1,000's of branded and custom printed products. The
company maintains strong customer relationships with over 1,000
distribution partners across North America and serves the needs for
85 out of the top 200 restaurant chains in the United States. Our
business philosophy is simple - We want to be the best at
absolutely every part of what we do. The goal is to make doing
business with AmerCareRoyal easier than with any other supplier.
Our customers love doing business with us and we are persistent in
our pursuit of excellence. Quite simply, AmerCareRoyal's leadership
team and employees realize the importance of a satisfied customer
and we pride ourselves on being able to make business easier for
our customers.
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Apply Online Today!
Keywords: AmerCareRoyal, Philadelphia , Manager or Director of Customer Experience - Up To $120K/Year, Executive , Brookhaven, Pennsylvania
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