Response Planning Program Manager
Company: City of Philadelphia
Posted on: January 16, 2022
A best-in-class city that attracts best-in-class talent,
Philadelphia is an incredible place to build a career. From our
thriving arts scene and rich history to our culture of passion and
grit, there are countless reasons to love living and working here.
With a workforce of over 30,000 people, and more than 1,000
different job categories, the City of Philadelphia offers boundless
opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion,
integrity, innovation, empowerment, and hard work above all else.
We offer a vibrant work environment, comprehensive health care and
benefits, and the experience you need to grow and excel. If you're
interested in working with a passionate team of people who care
about the future of Philadelphia, start here.
What we offer
- Impact - The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone
- Benefits - We care about your well-being.
The Office of Emergency Management (OEM) works to mitigate, plan,
and prepare for emergencies; educate the public about preparedness;
coordinate emergency response and recovery efforts; and develop
tools and identify resources to support the overall preparedness of
the City of Philadelphia.
OEM is uniquely charged to integrate emergency plans from various
agencies and organizations, while also implementing its own
distinctive efforts. OEM maintains a 24/7 operational capability
for events with significant impacts to public safety, critical
facilities or vulnerable populations, long durations, or high
complexity. Operations may materialize in a field response,
Emergency Operations Center (EOC) activation, or remote
coordination. To effectively plan for and execute these activities,
OEM is seeking a Response Planning Program Manager. This position
will see that OEM specific actions identified in citywide emergency
operations plans are well documented, trained, and exercised for
the Office of Emergency Management - whether employed in the field
or from the City's EOC. Candidates should possess a strong desire
to work in a team-oriented, fast paced, flexible, professional
public safety environment, and a willingness to serve the public in
the sixth largest city in the nation. The ideal candidate is
self-motivated, inquisitive, adept at working with diverse groups
in stressful situations, and has a proven track record of
effectively leading under emergency circumstances.
The Lines Of Effort Will Focus On Five Main Areas
To best prepare OEM and city partners to respond to any emergency
or disaster, the candidate will work with many different entities
from governmental and non-governmental organizations.
- Operational planning, training, and exercising for OEM-specific
actions in a variety of emergency situations.
- Administrative and planning functions supporting the response
- Fostering day to day relationships with partners at the
- Support to all response related office functions.
- Participation in incident responses as an emergency
Under the direction of the Deputy Director, the Response Planning
Program Manager is responsible for a range of activities including
- Develop and maintain operational policies, particularly as they
relate to field deployments, planned events, and all levels of EOC
- Develop and conduct response related training and
- Establish and administer a field-level awareness program
between public safety partners and OEM responders. Specifically,
increase neighborhood level awareness of OEM responders and
maintain field supervisor-level relationships with operational
- Support operational programs as a force multiplier,
specifically the RIC, Logistics, and Emergency Management
- Maintain administrative functions of the response program,
including: on-call scheduling and team assignments, documentation
standards and records retention, and providing reports as
- -May supervise other employees on a recurring or project basis,
which may include staff on shift work.
- Maintain proficiency in agency equipment and technology systems
for situational awareness, incident management and visualization,
and alert & warning.
- In the absence of immediate or direct guidance from OEM
Executive staff, be prepared to carry out and lead others through
agreed-upon response standards.
- Serve on an OEM on-call team responsible for responding to
incidents on nights, weekends, holidays, and for extended hours as
- Perform other work as required.
Competencies, Knowledge, Skills And Abilities
- Proven ability to write operational plans or procedures
- Proven ability to operate and lead during emergencies
- Sound judgement and ethical decision making
- Strong interpersonal skills
- Effective oral and written communication skills
- Strong leadership and negotiation skills
- Professional conduct and accountability
- Proven time-management skills
- Ability to multitask effectively
- Ability to maintain effective working relationships and develop
- Ability to coordinate diverse groups toward a common goal
- Ability to complete tasks and projects in a timely manner
- Ability to contribute and coordinate work in a team
- Ability to interpret federal and state emergency management
requirements and regulations
- Proficiency with Microsoft Office software (Word, PowerPoint,
Excel, Outlook, Teams) and the ability to operate other web-based
platforms for situational awareness, information management, and
Education and Experience
- Completion of a bachelor's degree from an accredited college or
university is preferred.
- Three (3) or more years' experience working within an emergency
management or other public safety organization is preferred.
- Three (3) or more years' experience managing personnel is
- Two (2) or more years' experience in program or project
- Familiarity with the City of Philadelphia is preferred.
- Experience supervising teams in completion of objectives in
difficult circumstances or potentially hazardous situations.
- Experience working in outdoor environments for prolonged
periods is preferred.
- Experience developing, training, and exercising tactical plans
- Experience interpreting and executing federal and state
guidance is preferred.
- Experience coordinating large groups in collaborative,
long-term, and recurring efforts is preferred.
- An equivalent combination of education and experience in a
related field will be considered with approval by MDO-OEM and the
Office of Human Resources.
Licenses, Registrations, and Certification
- Possession of a valid proper class motor vehicle operator's
license issued by the Commonwealth of Pennsylvania within six
months of hire.
- Successful completion of FEMA Independent Study courses (IS
100.a, 200.a, 700.a, and 800.b) within first month of
- Candidate will have access to secure public safety information.
All selected applicants must undergo and successfully complete a
background investigation as a condition of placement in this
- - OEM personnel will be required to serve in an on-call
capacity which may require work outside of typical business hours,
for extended periods of time, during states of emergency, in a
field environment, in the 24/7 watch center, and during activations
of Philadelphia's Emergency Operations Center (EOC). Example
environments include but are not limited to scenes where materials
are on fire, around compromised utilities, around compromised
structures, near hazardous materials storage that may be
compromised, in congregate living settings, in/near crowds, near
downed vegetation or other debris, or near flooding and
water-damaged materials. All work will be performed while donning a
level of personal protective equipment recommended by the incident
safety officer and that you are trained on. Example tasks include
working at a computer, observing and documenting conditions,
staffing an incident command post, communicating with responders or
survivors, operating vehicles up to your licensed class, staffing
facilities for survivors, transporting materials, being near a site
where a serious injury or loss of life has occurred, sitting,
standing, walking, climbing, crawling, or lifting/carrying
materials. OEM personnel are essential workers.
- - All OEM personnel are "emergency managers first." During
times of disaster, work assignments, schedules, and reporting
structures may be altered to meet the incident objectives.Full-time
residency within the City of Philadelphia geographic boundaries
required within six months of hire. There are no exceptions to this
- - Ability to physically perform the duties during and outside
of normal business hours.
TO APPLY: Interested candidates must submit a cover letter, resume,
and writing sample (showing your ability to write a policy or
As a condition of employment with the City of Philadelphia,
employees starting employment on or after September 1, 2021 must be
Did you know?
- We are a Public Service Loan Forgiveness Program qualified
- 25% tuition discount program for City employees (and sometimes
spouses and dependents as well) in partnership with area colleges
- We offer Comprehensive health coverage for employees and their
- Our wellness program offers eligibility into the discounted
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
The City of Philadelphia is an Equal Opportunity employer and does
not permit discrimination based on race, ethnicity, color, sex,
sexual orientation, gender identity, religion, national origin,
ancestry, age, disability, marital status, source of income,
familial status, genetic information or domestic or sexual violence
victim status. If you believe you were discriminated against, call
the Philadelphia Commission on Human Relations at 215-686-4670
For more information, go to the Human Relations website:
Keywords: City of Philadelphia, Philadelphia , Response Planning Program Manager, Executive , Philadelphia, Pennsylvania
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