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Veterans Preferred - First Party Fraud Sr Manager Operational Initiatives

Company: TD Bank
Location: Mount Laurel
Posted on: May 5, 2021

Job Description:

Military Veterans are Encouraged to Apply. The First Party Fraud Senior Manager, Operational Initiatives is responsible for leading the team that manages internal fraud management projects as well as developing and recommending tactical level strategies to improve overall US Fraud Operations. Depth & Scope Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Leads a dedicated team of Business Analysts that are accountable for managing internal fraud management projects or acting as Subject Matter Experts (SMEs) on larger enterprise projects Effectively prioritizes new initiatives, workload as well as project resources Stays abreast of fraud trends, emerging fraud threats, and new system/tools to help bolster fraud prevention/detection capabilities Develops/recommends tactical level strategies to be implemented to improve the overall fraud management operations Builds and maintains positive working relationships by effectively communicating and regularly sharing information, learning and knowledge with internal and external business partners, vendors and fraud industry groups Fosters an environment of continuous improvement and leverages the skills and expertise of the team Leads, coaches and develops employees to achieve business results as well as their professional development objectives Attracts, motivates and retains a highly divers qualified and engaged team to fulfill current and future business needs Inclusiveness: At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Province/State: Delaware, Florida, Maine, New Jersey, Pennsylvania, South Carolina City: Greenville, Jacksonville, Mount Laurel, Philadelphia, Portland, Wilmington Qualifications: Bachelors degree Graduate Degree or progressive work experience preferred 7 Years of related experience In-depth, broad working knowledge of department activities (including laws and regulations if applicable) Proven computer skills including Microsoft Office Suite Excellent presentation skills utilizing most current tools including Dashboard presentations for diverse audiences, e.g. Senior Management or Board of Directors Demonstrated ability to analyze laws and regulations Ability to build strong, collaborative business and technical relationships as well as other business partners Demonstrated project management skills with ability to develop, facilitate and bring to successful conclusion Strong communication skills, both verbal and written with ability to translate information so that users can effectively understand and make meaningful informed decisions and recommendations PREFERRED QUALIFICATIONS: Experience managing cross products with first party fraud in mind, Coordinating all fraud related activities for cross product initiatives, Leading people thru the process without a core playbook, Strong communications skills, Experience effectively organizing ideas, Experience ensuring the focus is geared in right areas with ability to report, First Party Fraud space expansion, Analytic understanding and ability to influence this area. Work Location: Mt Laurel - Operations Center Bldg 2 - 11000 Atrium Way Business Line: TD Bank AMCB Job Category - Primary: Risk Management Job Category(s): Risk Management Province/State (Primary): New Jersey ProvState 2: Delaware ProvState 3: Florida ProvState 4: Pennsylvania ProvState 5: Maine ProvState 6: South Carolina City (Primary): Mount Laurel City(s) 2: Wilmington City(s) 3: Jacksonville City(s) 4: Philadelphia City(s) 5: Portland City(s) 6: Greenville Job Family: Fraud Operations Time Type: Full Time Employment Type: Regular Work Remotely: Statewide

Keywords: TD Bank, Philadelphia , Veterans Preferred - First Party Fraud Sr Manager Operational Initiatives, Executive , Mount Laurel, Pennsylvania

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