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Sr. Director, Account Management

Company: IQVIA
Location: Plymouth Meeting
Posted on: April 10, 2021

Job Description:

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organizations clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.Job OverviewAssist with coordination and prioritization of department workload liaising with Project Management and Investigator Services groups. Ensure accuracy of shipments of laboratory test kits and ancillary supplies. Provide leadership to team in absence of supervisor.Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.Essential Functions Assemble visit-specific kits from QLIQVIA kit building orders. Monitor work orders in laboratory information system (QLIQVIA). Print in order of priority to in order meet clients deadlines. Generate requisitions and associated labels and procedural instructions. Ensure accurate association of all printed material and distribution in priority order to the warehouse for pre-kitting and verification of all materials returned from the warehouse for use in the kits built. Reprint requisitions labels and content instruction sheets from QLIQVIA. Liaise with Project Management and Investigator Service groups to establish shipping priorities. Ensure that all work orders are placed in order of priority in the work rack and that CTM staff receive work in the order of priority. Ensure all validation kit orders are prioritized and run swiftly through the clinical trials materials (CTM) checking system. Maintain printer maintenance log, recording, identifying and reporting any faults that occur. Coordinate with relevant supplier/contractor any repairs to any broken equipment. QC and verify visit-specific kits against Contents Sheet produced from QLIQVIA, ancillary material specified on the Worksheet, shipping documentation, investigator manuals and flow charts. Record errors in error log and highlight to the appropriate CTM leader for remedial action. Accession out Clinical Trial Material in QLIQVIA. Train all new staff to a high standard of kit building. Collating and filing all work orders on preparation for archiving. Label final packages as required by courier. Store any pending shipments in the warehouse. Provide leadership to team in absence of Team Leader.Minimum Education and Requirements High School Diploma or equivalent Req 2 years relevant experience Req Or Equivalent combination of education, training and experience Req Attention to detail Good reading ability Basic computer skills Excellent organizational skills Ability to establish and maintain effective working relationships with coworkers, managers and clientsIQVIA is an EEO Employer - Minorities/Females/Protected Veterans/DisabledIQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIAs Talent Acquisition team at _ to arrange for such an accommodation.IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare and human health forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

Keywords: IQVIA, Philadelphia , Sr. Director, Account Management, Executive , Plymouth Meeting, Pennsylvania

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