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Program Launch Manager

Company: Marlin Capital Solutions
Location: Beverly
Posted on: April 11, 2021

Job Description:

We're the small business lender. We believe in sweat equity, and understand when opportunity knocks, it's best to open the door. We're beside our partners and customers every step of the way, providing lending solutions and support - so every hurdle can be overcome and every opportunity can be seized. Marlin Capital Solutions is a publicly traded company (NASDAQ: MRLN) providing equipment financing and capital lending solutions to small businesses to keep their businesses thriving.
At Marlin, we work together to make a lasting impact on our customers, our partners and each other. With a group this passionate about supporting small business, our successes come with plenty of reward and celebration. And in our collaborative team environment, everyone has an impactful voice. If you are interested in becoming part of our team and possess the skills and competencies for this role, please apply at
The Program Launch Manager - Strategic Accounts is responsible for set up and onboarding of new Strategic Account brokers and partners in both Equipment Finance and Working Capital space. Reporting to the Strategic Accounts Leader, the Strategic Account Launch Manager will be responsible for implementations and integrations of new accounts in alignment Sales, Credit, Dealer Management and Operations teams to ensure client expectations are met.
Essential Functions

  • Successfully launch new programs internally as well as with the Partner to maximize the success of the program.
  • Work with Business Development Managers and Strategic Account Managers to set up and launch programs accurately and efficiently
  • Coordinate with Dealer Management - all account approvals, coding, and set up
  • Digital Tool set-up and training
  • Pricing Set Up - make sure pricing is set up in the system so it shows up on the approval notifications
  • Maintain a New Program Launch Project Planner to track all stages of account set up
  • Coordinate all internal and external training required for launch of new programs
  • Reporting needs - set up current needs/dashboards/reports
  • Operational Risk Committee Lead - take any programs (can be all, not just new) to this committee to operationalize each program
  • Maintain Pipeline of New Launches - track dates, launches, trainings, rollouts
  • Educating all Strategic Account reps on our new onboarding process and requirements
  • Participates on calls with new accounts to understand the program needs and to champion our process and workflows
  • Maintain positive and credible interaction with internal functional groups (Dealer Management, Credit, Ops, Legal, Finance, and Customer Service) to position program for review and approval.
  • Ensure smooth transition of account management to Program Managers and SAMs for long-term relationship management support
    • BA/BS or relevant experience
    • 5+ years Business experience with specific experience launching B2B programs
    • Commercial finance or payment experience preferred
    • Outstanding interpersonal and communication skills
    • Project management experience
    • Key Account manager/ Relationship manager experience
    • Ability to articulate Marlin's value proposition
    • Negotiating & modelling skills
    • A great team player with a collaborative approach
    • Outstanding organizational skills
    • Ability to understand Marlin's processes, technologies and products
      The successful candidate will receive a competitive compensation package along with an excellent benefit package to include medical, dental, vision, life insurance, short and long-term disability, 401(k) with match, flexible spending and generous paid time off.
      Marlin Capital Solutions is an Equal Opportunity Employer.

Keywords: Marlin Capital Solutions, Philadelphia , Program Launch Manager, Executive , Beverly, Pennsylvania

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